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Based on all 3,88,581 published WFHI Reviews.

2,91,465 of 3,88,581 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Thought it'd be straightforward, but needed help again soon

    Honestly, I expected the sales and pre-purchase information to be more self-explanatory, so I thought I’d be able to handle everything easily without much back and forth. But that wasn’t the case. Right from the start, I found myself needing to reach out for help multiple times to understand what exactly was included in the software and training packages. It felt like I was supposed to have it all figured out before buying, but some of the details were unclear. So even after buying, I wasn’t confident about what to do next or how to make the most of the tools. I definitely think I’ll be needing support again next time I go through the process, just because the initial guidance wasn’t quite enough for me. I wish things had been more clearly presented upfront so that I wouldn’t have to keep asking questions. It’s not a bad product, but the sales and explanation part could be more user-friendly. Otherwise, I’m not really sure I’d jump straight back in without some help on these points.

    Bhargav BabuMaharashtra, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Mostly figured it out, except one step stood out

    Browsing through the sales and pre-purchase info, I was able to figure out many things on my own with some effort, which was satisfying. However, the part about the database integration was a bit more complex than others. It wasn’t as clearly explained in the materials, and I had to spend extra time understanding how it would fit with my workflow. Though the salespeople provided some pointers, much of the technical details were something I had to work through independently. Still, the process wasn’t overwhelming and overall I felt quite enthusiastic about what was offered.

    Priya BabuKerala, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Bohot delays aur baar-baar calls karwani padi

    Maine jab WFHI ke liye sign-up kiya, toh jo poora sales aur pre-purchase process tha, usmein kaafi baar baar call karni padi aur bohot wait karni padi. Pehle toh payment process samajhna mushkil tha, invoice milne mein kya lagta hai samajh nahi aaya. Har step par mera patience test hua kyunki baar baar agent se baat karni padti thi, aur kabhi kabhi lagta tha ki woh baatein repeat karwa rahe hain jinhe maine pehle hi clear kar diya tha. Training ke baare mein poochne par bhi generic answers milte rahe aur koi direct solution nahi diya gaya. Software ka onboarding flow bhi itna smooth nahi tha jitna expectation thi. Mujhe lagta hai sales process mein better coordination ki zarurat thi taaki customer ko zyada samjhaya ja sake bina unnecessary waits ke. Overall, yeh process mere liye disappointing raha.

    Tanuja RaneJharkhand, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sab kuch thoda confuse karne wala experience tha

    Sales aur pre-purchase information dekh ke mujhe laga ki kaafi expectations clear ho jayengi, par jab details mein gaya toh sab kuch pata karna thoda mushkil tha. Process pura straightforward nahi tha aur kai baar mujhe khud sochna pada ki kya sign-up karna sahi rahega ya nahi. Jo instructions diye gaye the, woh incomplete lage, aur mujhe laga ki unki wajah se clarity mein kami thi. Uss ek cheez ke alawa jo thik thi, woh tha ki sales team ko contact karna easy tha, aur unhone basic questions ka jawab diya. Lekin overall flow aur information jo milni chahiye thi, woh thodi confusing thi, jiski wajah se product ko samajhna aur use ke fayde evaluate karna mushkil gaya. Mujhe laga ki agar thoda aur detail aur clarity hoti toh decision lena kaafi asaan hota, par iss baar mujhe lagta hai ki sales process productive nahi tha.

    Tara MohanKerala, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    When I first looked at signing up, the sales process seemed reasonably ordered but sometimes felt a

    When I first looked at signing up, the sales process seemed reasonably ordered but sometimes felt a bit jumpy. The initial steps were clear enough, like the demo and basic info, but then the invoicing and payment bits came in without as much explanation as I would've preferred. In my opinion, that might suit someone who knows exactly what they're getting into and can navigate through the software details alone. On the other hand, if you want a more guided flow or if you’re new to remote workflow software, it might feel a little fragmented. Also, some parts like training were somewhat easier to understand once I dove in but the transition from sales to actual onboarding could feel abrupt. If you're independent and comfortable figuring things out, you'll probably be fine. But for anyone expecting a hand-holding approach during the purchase and setup, beware it might not meet your expectations. I’m kind of in the middle on this, recognizing both its strengths and points of friction in the steps.

    Girish ShanbhagChandigarh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Sales process mein ache aur bure dono pehlu the

    Pre-purchase stage par jab mere paas kuch issues aaye, toh delivery team ne response diya jo theek tha, par problems ke samadhan mein speed thodi slow thi. Jo sales representative se mujhe mile, unhone concrete information provide ki jo clear thi, par jab technical ya invoicing mein galti hui, toh woh jaldi fix nahi hui. Database aur dialer ke setup mein thoda discrepancy aaya jo thoda frustrating tha, lekin support call ke dauraan unhone patiently samjhaya. Sign-up aur payment process clear tha, invoices jo mile unmein kabhi kabhi thoda delay hua. Overall, sales aur pre-purchase ka experience balanced tha, kabhi acha, kabhi thoda rukawat wali.

    Dinesh SomaiyaAndhra Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Good overall, but small gaps were unexpected

    My overall impression is positive because the software and onboarding matched most of what I had expected before purchasing. The sign-up process was straightforward and the invoicing came promptly, so there was no confusion there. The training helped me understand the calling tools and database features, but it did not cover some finer points I assumed would be included. This made me go back and look up a few things by myself, which was a small inconvenience. The automatic updates functioned well and improved usability over time. The telephonic support was responsive but didn’t fully replace the need for self-guided learning. Because these minor gaps made me spend extra time figuring things out, I rate it four instead of five. Still, the software itself is solid and mostly lives up to the expectations I had before starting.

    Sunil NarayananDelhi, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Roz roz thoda effort karna padta tha, par kaam chal jaata tha

    Main roz use karte hua dekha ki sales aur pre-purchase process thoda time leta hai software mein fully comfortable hone ke liye. Pehle din sign-up se leke dialer aur database tools setup karne mein kaafi waqt laga, support bhi thodi der mein reply karta tha. Lekin roz ke din mein jab main software ka use karta tha, toh dheere-dheere controls aur functions samajh mein aate rahe aur training ka fayda dikhne laga. Payment aur invoicing process simple tha, par initial understanding mein thoda time aur call support lagti thi confirm karne ke liye. Automatic updates achhe se aate rahe bina kisi interruption ke. Overall, main maan raha hoon ki thoda patience karna padta hai, aur roz thoda effort dena hota hai features ko have a grip karne ke liye. Agar aap zyada fast setup aur immediate use chahte hain, toh thoda dikkat ho sakti hai, par agar regular use karke seekhna ho toh software kaafi reliable hai.

    Nitin ShahAndaman and Nicobar Islands, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Saw both good and bad sides in the sales process

    During the initial signup, I faced a hiccup where my payment didn’t go through as expected, which was frustrating. However, the support team promptly guided me through the correction over the phone, and their telephonic assistance was efficient and patient. The rest of the sales and onboarding process was fairly smooth—signing up and registering felt straightforward, and the online interface was user-friendly. The invoicing was clear, and receiving timely updates on my transaction status gave me confidence. Despite the early snag, the resolution was quick and thank you for that. I would say the overall experience was mostly positive because the software demo also helped me understand the key features well, though a bit more clarity in the payment step upfront could prevent future glitches.

    Deepak MehtaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    busy process with some repeats but mostly straightforward

    The sales and pre-purchase process was generally straightforward but did involve some waiting and repetition. Initially, I had to revisit a few explanations because some information was given multiple times in different ways. This made the process a bit longer than I expected. However, the clarity of what was offered improved with each interaction, and it became easier to understand the software’s features and the subscription details. The sign-up to invoicing process flowed logically with no major issues, and I didn’t find technical obstacles. Although the waiting between responses was sometimes inconvenient, I appreciate that the support team tried to make the details clear. The calling tools and database features were demonstrated well enough to decide on a purchase, despite the delays. Overall, I'd describe it as a workmanlike experience I would mention if a friend asked – nothing flashy, with some inefficiencies but ultimately effective.

    Kishore Adnan JoshiWest Bengal, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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