Frequently asked questions

No. WFHI is not an employer, a recruitment agency or a placement agency. It sells software and training. Any work opportunities that appear are offered by third-party companies, and selection and payment are handled by those companies, not by WFHI.

No. Buying a WFHI plan does not guarantee employment, assignments or projects. The Terms and Conditions state this directly in section 4.1.

No. WFHI does not guarantee income, salary or any specific financial outcome. The Refund Policy and the Terms both state this.

The totals you actually pay, GST included, are ₹706.82 for the 7-day Android Sachet trial, ₹999 for the 7-day iOS Sachet trial, ₹9,438.82 for WFHI Basic (6 months) and ₹16,518.82 for WFHI Pro (1 year). GST is 18%: it is added on top of the headline price for every plan except the iOS Sachet, where the ₹999 already includes it. The Custom plan price is not published — ask for a written quote showing the base price, the GST and the total before you pay.

No. WFHI operates a no-refund policy. Because access is digital and is provisioned immediately after purchase, all transactions are final once completed and cancellations are not supported once access details have been issued. Read the Refund Policy in full before you buy.

Every review is checked against WFHI records before publication and carries a label saying what was actually confirmed: verified purchase, verified customer, verified interaction, evidence reviewed, or unverified experience. A review is never labelled verified just because someone submitted it.

Yes. A review is never rejected for being critical, for being one star, or for lowering the average. The review policy lists the only grounds on which a review can be rejected, held or redacted, and low ratings are included in the overall rating exactly like high ones.

Use the complaints and resolutions page. It explains what to include, sends your case to the official support process, and shows the escalation route: [email protected], then [email protected], then the Nodal Officer at [email protected], with [email protected] for formal grievances.

Use the verify a representative page. It lists the only official WFHI domains, contact addresses and payment channels. WFHI does not collect payments into personal bank accounts, personal UPI IDs or personal wallets — if you are asked to do that, stop and verify first.

WFHI is a subscription platform that provides software and onboarding/training to help you run remote workflows. WFHI is not an employer.

Access to WFHI software; training and onboarding flow; calling tools (if applicable); automatic updates; support (varies by plan). Higher tiers may include priority assistance, an account manager, or a private number.

Choose a plan, complete checkout, and you’ll receive access details. Then follow the onboarding inside the platform to set up and begin.

No. WFHI provides software + training. If any opportunities are shown, they are offered by third-party companies; selection and payments (if any) are handled by them.

Yes. You can use WFHI on common devices with an internet connection. Your access depends on your plan and account limits.

Payments are processed securely. Because access is digital and provisioned after purchase, refunds are not available once access is activated. Please review the Refund Policy for details.

Support is available through our help channels. Response time and priority depend on your plan.