Saw both good and bad sides in the sales process
During the initial signup, I faced a hiccup where my payment didn’t go through as expected, which was frustrating. However, the support team promptly guided me through the correction over the phone, and their telephonic assistance was efficient and patient. The rest of the sales and onboarding process was fairly smooth—signing up and registering felt straightforward, and the online interface was user-friendly. The invoicing was clear, and receiving timely updates on my transaction status gave me confidence. Despite the early snag, the resolution was quick and thank you for that. I would say the overall experience was mostly positive because the software demo also helped me understand the key features well, though a bit more clarity in the payment step upfront could prevent future glitches.