3 out of 53 of 5Verified customerSales and pre-purchase
Sales process mein ache aur bure dono pehlu the
Pre-purchase stage par jab mere paas kuch issues aaye, toh delivery team ne response diya jo theek tha, par problems ke samadhan mein speed thodi slow thi. Jo sales representative se mujhe mile, unhone concrete information provide ki jo clear thi, par jab technical ya invoicing mein galti hui, toh woh jaldi fix nahi hui. Database aur dialer ke setup mein thoda discrepancy aaya jo thoda frustrating tha, lekin support call ke dauraan unhone patiently samjhaya. Sign-up aur payment process clear tha, invoices jo mile unmein kabhi kabhi thoda delay hua. Overall, sales aur pre-purchase ka experience balanced tha, kabhi acha, kabhi thoda rukawat wali.