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Based on all 3,87,559 published WFHI Reviews.

2,90,716 of 3,87,559 reviews include a verification label.

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WFHI Reviews

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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Support was there, but it didn’t quite click for me

    When I first started the training, I was hopeful that any issues I encountered would be quickly sorted by support. There was one particular moment when I struggled with understanding how to connect the dialer with my database; I reached out to their telephonic support hoping for detailed guidance. While the person on the line was polite and answered promptly, I still felt the explanations were a bit generic and didn’t fully solve my problem at that time. That made me spend extra time figuring things out on my own. Later, during the invoicing setup, the support did help clarify a few points that did click with me, and I could complete those steps successfully. So at least I can say there was some assistance. However, the moment of clarity I had hoped for initially took longer than expected to achieve due to these vague responses. This left me a little uncertain about how to navigate some parts of the training efficiently.

    Jeevan ParekhMaharashtra, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    Responsive but not always immediate answers

    Training ke liye maine achhi expectations rakhi thi, aur kuch aspects pe support acha tha. Lekin kabhi kabhi jawab aate aate time le lete they. Ye thoda disappointing tha, par kuch logon ke liye ye suit karega, jo patience rakhte hain.

    Meera SharmaHimachal Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Not quite the smooth journey I expected

    I went through the training and onboarding steps expecting a nice logical flow, but honestly, I felt the sequence was a bit jumbled. For example, some foundational concepts were explained after I had to use features that relied on them, which made things confusing initially. On the plus side, once I got past that hurdle, the software itself seemed straightforward enough to handle. The calling tools and dialer integrated well, and the database feature made sense for our needs. However, the start felt like a puzzle to piece together, so it wasn't the smooth onboarding I'd hoped for. I think the steps could be rearranged for better clarity, making it easier to get comfortable without guessing what comes next. Overall, I can appreciate the effort in providing structured training, but a more sensible order would have made a noticeable difference.

    Sunil BhatiaWest Bengal, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Kaafi time waste hua onboarding mein

    Mujhe lagta hai ki onboarding kaafi time zaya karta hai, kyunki har step baar-baar dohrana padta hai. Training sessions mein same cheeze baar-baar repeat karna mujhe frustrating laga, especially jab dialer setup kar raha tha toh wait karna padta tha server response ka jo time waste tha. Support team ko contact kiya tha, par wo bhi turant response nahi diye, is wajah se pura onboarding process mera kaafi slow hua. Software ko access karne mein bhi rukawat aayi, lagta hai ki automatic updates ne kuch configurations kharab kar diye. Normally main patient hoon, par yeh process mere liye tedious aur frustrating raha. Agar time management aur response mein thoda better coordination hota toh experience behtar ho sakta tha.

    Sumitra IngleManipur, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Onboarding mein bahut dikkat hui

    Training aur onboarding process jab start kiya, toh mujhe laga ki ye thoda easy hoga but bilkul waise nahi hua. Sab kuch itna complicated aur confusing tha ki main samajh nahi paayi. Jo chhota sa help chahiye tha, vo bhi sahi wakt par nahi mila. Dialer ka use karna mushkil tha, database update bhi slow tha, isse mera kaam aur bhi stressed ho gaya. Training ke zariye jo cheezein seekhni thi, vo proper tarike se clear nahi hui. Mujhe lagta hai ki agar thodi aur personalized guidance milti, toh main apne software ko achhe se samajh pati. Sign-up aur invoicing mein time zyada laga, aur automatic updates ne bhi thodi gadbad ki. Overall support bhi disappointing tha, telephonic help se jyada fayda nahi hua. Shaayad main dobara yeh process repeat nahi karungi jab tak koi clear improvement na ho. Bas ek chhoti si guidance kaafi nahi thi mere liye is baar.

    Shraddha BharadwajDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training mein acchi cheezein thi, par zyada ongoing setup ki zarurat thi

    Maine training ke baad socha tha ki setup ek baar karenge aur phir smoothly software chalta rahega, par mujhe lagta hai yeh expectation puri nahi hui. Training sessions achhi thi aur basics clear karein gaye, jo ki ek positive point hai. Lekin, setup ke baad kaafi baar mujhe phir se manual adjustments karni padti thi, specially dialer settings aur database updates ke liye. Yeh ek ongoing process lagta hai, jisme baar-baar time invest karna padta hai instead of being a one-off kaam. Training mein jo ek achha aspect tha, woh yeh ki support team kaafi helpful thi jab bhi main contact karti thi. Lekin overall experience main soch rahi thi ki onboarding thoda zyda automatic hona chahiye tha. Agar setup zyada user-friendly hota toh shayad mujhe baar-baar adjustment nahi karni padti. Yeh thoda time-consuming tha, jis wajah se main thoda disappointment feel kar rahi thi us process mein. Good points hain, par complete hassle-free nahi thi yeh journey mere liye.

    Revathi DesaiKarnataka, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Toh start karne mein time zyada laga yaar

    Look, main koshish kar rahi thi jaldi software ko samajhne ki, par training aur onboarding process itna quick nahi tha jitna main expect kar rahi thi. Dialer aur calling tools ko sahi tarah se setup karna thoda complex tha, aur manual thoda ziada padna pada. Database feature samajhna bhi pehle thoda confusing tha mujhe, especially jab kaafi customization options mile. Support se baat ki to thoda madad mili, par fir bhi sab kuch smoothly chalne mein thoda zyada time lag gaya. Toh agar main apne dost ko batati, toh kahungi "Bhai, thoda patience rakhna padega acche se chalane ke liye software ko." Shuruat mein delays toh the, par aage thoda manageable hua tha.

    Payal Nagesh GuptaTamil Nadu, IndiaExperience: Published:
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  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training ka final step sabse achha laga

    From the moment I signed up, the onboarding process was laid out in simple, step-by-step tarike. Har step logically aage badhta gaya and I didn’t feel lost anywhere. Training modules were arranged in the tarah that pehle software ke basics clear ho jaate. Fir calling tools aur dialer pe dhyaan diya gaya, jo mere liye sabse useful the. Ek cheez jo mujhe pasand aayi was how the training helped me samajhne mein ki database feature kahan fit hota hai workflow ke andar. Har module mein thoda practice time diya aur ye madad karta hai apply karne mein jo padha. Automatic updates ki information bhi timely mili, to mujhe lagta hai ki system hamesha up-to-date rahega. Payment process easy tha, invoice bhi promptly mil gayi. Overall it was a smooth experience and main biases ke bina keh sakti hoon ki initial confusion kam tha. Bas thoda zyada time de sakte the telephonic support ke liye, but mostly sab tension free tha. I appreciate ki WFHI ne training ko aise design kiya hai jisse naye log bhi easily ready ho jate.

    Tejal BehlMizoram, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    It definitely took longer than I expected

    The onboarding process was honestly a bit longer than I had first hoped. I understood that training and getting used to the WFHI software would take some time, but it stretched over several sessions before I felt comfortable with the calling tools and the database feature. The initial setup, especially linking the dialer and understanding the automatic updates, was not as straightforward as the introduction made it sound. However, once I got past that, the regular telephonic support helped clear some hurdles. Though the invoicing and payment process seemed smooth upfront, I found myself revisiting the training materials to clarify some steps I missed the first time. I was weary going into the experience because I had explained all this before for others, so the delays and repeated efforts were frustrating but not entirely unexpected. Overall, while I did get going eventually, the timeline was longer than I would have preferred, and it made me more cautious about the process going forward.

    Anjali MohanTelangana, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training was useful but responsiveness mixed

    The training covered the key aspects of the software in a clear way, which helped me get started with the database and calling tools without much trouble. However, when I reached out for additional help or clarification during onboarding, the responses were not always timely. Sometimes it took a while to get answers by phone, which slowed down my progress. On the other hand, when replies did come, they were usually helpful and addressed the questions. Overall, the responsiveness was mixed and I managed to complete the training with some patience. So while the support team did their best, the waiting was the main challenge. In the end, I was able to understand the software well enough to continue using it, but I feel quicker replies would have made a better difference.

    Jyoti DamleTripura, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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