Support was there, but it didn’t quite click for me
When I first started the training, I was hopeful that any issues I encountered would be quickly sorted by support. There was one particular moment when I struggled with understanding how to connect the dialer with my database; I reached out to their telephonic support hoping for detailed guidance. While the person on the line was polite and answered promptly, I still felt the explanations were a bit generic and didn’t fully solve my problem at that time. That made me spend extra time figuring things out on my own. Later, during the invoicing setup, the support did help clarify a few points that did click with me, and I could complete those steps successfully. So at least I can say there was some assistance. However, the moment of clarity I had hoped for initially took longer than expected to achieve due to these vague responses. This left me a little uncertain about how to navigate some parts of the training efficiently.