It definitely took longer than I expected
The onboarding process was honestly a bit longer than I had first hoped. I understood that training and getting used to the WFHI software would take some time, but it stretched over several sessions before I felt comfortable with the calling tools and the database feature. The initial setup, especially linking the dialer and understanding the automatic updates, was not as straightforward as the introduction made it sound. However, once I got past that, the regular telephonic support helped clear some hurdles. Though the invoicing and payment process seemed smooth upfront, I found myself revisiting the training materials to clarify some steps I missed the first time. I was weary going into the experience because I had explained all this before for others, so the delays and repeated efforts were frustrating but not entirely unexpected. Overall, while I did get going eventually, the timeline was longer than I would have preferred, and it made me more cautious about the process going forward.