Not quite the smooth journey I expected
I went through the training and onboarding steps expecting a nice logical flow, but honestly, I felt the sequence was a bit jumbled. For example, some foundational concepts were explained after I had to use features that relied on them, which made things confusing initially. On the plus side, once I got past that hurdle, the software itself seemed straightforward enough to handle. The calling tools and dialer integrated well, and the database feature made sense for our needs. However, the start felt like a puzzle to piece together, so it wasn't the smooth onboarding I'd hoped for. I think the steps could be rearranged for better clarity, making it easier to get comfortable without guessing what comes next. Overall, I can appreciate the effort in providing structured training, but a more sensible order would have made a noticeable difference.