Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,267 published WFHI Reviews.

2,91,231 of 3,88,267 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,782 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Took time but worth figuring out

    When I first explored the sales and pre-purchase information, it wasn’t immediately clear how every feature of the software and training would fit my needs. I had to spend a good amount of time reading through the documents and attending a few calls to piece together the details that mattered most to me. The sign-up and invoicing process was explained but not fully elaborated, so I had to figure out some nuances on my own, like when to expect updates and how payments are invoiced specifically. This wasn’t a huge hurdle, just something to note if you prefer everything laid out upfront. However, once I put the pieces together, everything was logical and consistent, and I felt comfortable moving forward. The initial time investment was a little more than I wished but it paid off in understanding the software’s capabilities and the support offered. So, while the information at first needed digesting, the thoroughness gave me confidence in the product in the end, despite a few open questions that got clarified gradually during onboarding.

    Ruchi MukherjeeKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Expected more, got mixed results

    I approached WFHI software hoping it would fit better than my previous tools, but my experience has been quite mixed. The sign-up and invoicing process was way smoother than what I faced before, and I appreciated automatic updates keeping everything fresh without my involvement. However, the calling tools didn’t integrate as seamlessly as I expected, sometimes lagging or dropping connections unexpectedly. Training sessions were thorough, but I found them a bit lengthy compared to other trainings I've had. On the plus side, telephonic support was helpful though sometimes slow to respond. The database feature felt less intuitive than I had hoped, which slowed down my workflow instead of speeding it up. Overall, while some parts definitely exceeded my past experiences, others were frustrating enough that I’m hesitant to say this is an overall upgrade. I feel like there’s potential here, just that it hasn’t been fulfilled yet. Hopefully the developers keep improving the software because some features truly felt better than alternatives, even if inconsistently so.

    Bhargav MalikLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sales process quick tha, thoda aur info hona chahiye tha

    Mujhe sales aur pre-purchase phase me jo sabse achha laga, woh tha ki unhone zyada complicated questions ke bina jaldi response diya, jo kaafi refreshing tha. Thoda bahut waiting tha, par overall interaction smooth tha. Bas mujhe lagta hai ki thoda aur details hoti about software ke exact features aur database abilities, toh main aur confident feel karta. Repeat information se mujhe zyada problem nahi hui kyunki wo clear karne ke liye tha, par unnecessary lagta agar sab kuch baar-baar explain ho. Payment aur sign-up process bhi easy tha, though mujhe lagta hai ki time save karne ke liye thoda aur upfront info milni chahiye thi. Dialer aur training ke baare mein thodi jaldi indication mil jati toh perfect hota. Overall, main interested hoon is product mein, bas yeh thoda aur improve kar sakta hai thodi jaldi clarity ke saath. Isliye main keh sakta hoon ki sales team ka approach acha tha, bas missing info ne thoda level down kiya.

    Akhil LokhandeAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Disappointed feeling with the way things went wrong

    I was expecting a smooth setup with the software and training, but honestly, it didn't work out as I had hoped. The onboarding flow was clunky, and I found the calling tools tricky to navigate. When I tried to use the dialer for a few days, it kept freezing and causing delays in my workflow, which was quite frustrating. I reached out for telephonic support but didn’t get the clear guidance I was looking for, which just added to my unease. Also, the automatic updates seemed to disrupt my work rather than improve it. The database feature didn’t integrate well with my existing processes, so I was left feeling a bit stuck. Signing up was straightforward enough, but the invoicing process later felt confusing and not well explained. Overall, I’m just feeling a bit let down because I wanted to make remote workflows easier, but the experience has made me question if this was the right tool for me.

    Aparna JainNagaland, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    You made me spend time figuring things out

    You offered a lot of information early on, but honestly it took me a while to really get what I was signing up for. The sales team was friendly and tried to be clear, but some details about the software’s features and the training weren’t explained as straightforwardly as they could have been. It felt like I had to dig through emails and ask questions multiple times before I fully understood what the onboarding process would involve. That part was quite frustrating because I wanted to hit the ground running. On the plus side, once I got access, the software itself was intuitive enough, and the training modules helped break down the main workflow steps. So, your product and services have potential, but the way you communicate pre-purchase needs a bit more work. I appreciate the effort but hoped it would be simpler upfront.

    Jaya VargheseUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Purchase steps theek thhe but thoda reorder better hota

    Ab thoda samay beet gaya hai, toh main soch raha hoon ki purchase process aur sales interaction jo tha, wo sahi tha par agar thode steps thode alag order me hote toh shayad aur convenient hota. Sabse pehle, mujhe laga ki jitna brief mila feature explanations par shayad unko thoda pehle hi comprehensive demo ke through present kar diya jata toh confusion kam hota. Uske baad jo payment aur invoicing details the, wo theek tha, lekin sign-up ke procedural emails thodi scattered lag rahi thi, jo thodi late mili. Agar ye sab ek sequential process me dikhte, toh zyada smooth experience hota. Jo sales team ke log the, unhone patiently questions ke jawab diye aur clarity di jo appreciated hai. Training aur onboarding ke dauran delay kam tha, lekin pehle hissa main thoda gap mehsoos hua. Overall main kahunga ki process ka flow majorly sensible tha par chhoti chhoti cheezein hote toh perfect rehta. Yeh hi bataunga apne doston ko agar pucha toh, ki acha software hai par improve karne layak chhote points hain.

    Dhruv PuriUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Step-wise process samajhne mein surprise hua

    Maine socha tha ki jo sales aur onboarding ka process hoga, woh ekdum logically set hoga, jisme ek step ke baad doosra naturally aayega. Lekin jab signup kiya, toh mujhe laga kaafi cheezein thodi ajeeb order mein thi. Pehle payment options ko samajhna mushkil tha, aur training material ka access thoda confuse kar raha tha. Jo dialer aur calling tools the, unka setup bhi directly next step mein nahi mila, balki thoda separate section mein tha, jo mujhe toh disrupt kar raha tha apne workflow se. Database feature ko samajhna aur integrate karna bhi thoda imbalanced laga, kyunki maine socha tha ki yeh pehle clear ho jayega onboarding ke dauran, par woh baad mein aaya. Jo automatic updates hain, woh theek lagte hain, par mujhe update notes ko manually check karna pada, kyunki wo notification clear nahi tha. Overall, mujhe laga ki process zyada streamlined hona chahiye tha, takki buyer ko jaanne mein aasani ho ki kya step sabse pehle aur kya baad mein. Lekin haan, telephonic support ka experience theek tha, wo prompt tha jab maine contact kiya. Payment aur invoicing process bhi thoda straightforward tha, iss mein koi major dikkat nahi aayi.

    Atul BehlAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Honestly, it wasn’t what I thought it would be

    I had certain expectations from WorkFromHomeIndia before buying their software and training, mainly because of what their website suggested. But honestly, my experience didn’t match what I expected. The onboarding was confusing, and many features were either not clearly explained or didn’t feel fully functional. I thought I would get more direct help after signing up, but the telephonic support was slow and often not very helpful, which made things frustrating. The billing process also seemed a bit complicated when I tried to access invoices and understand payments. I was expecting a simpler experience overall, especially since they emphasize smooth workflows. Instead, I spent more time troubleshooting on my own or waiting for replies. When I try to tell friends about it, I just say it’s not really what you might hope for if you want something straightforward and well-supported right from the start. It’s probably not for someone wanting a hassle-free setup or consistent assistance. I might look elsewhere next time.

    Rajat Swati RamachandranAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Mujhe sales process se pehle kuch aur hi expectations thi. Jo maine pehle use kiya tha wo kaafi stra

    Mujhe sales process se pehle kuch aur hi expectations thi. Jo maine pehle use kiya tha wo kaafi straightforward tha, par ye mujhe utna acha nahi laga. Thoda complex laga, aur samajhne mein mushkil hui; ek do cheezein achchi thi, lekin overall disappointing raha.

    Shivam RaoDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    One thing stood out, but first some mixed feelings

    I was expecting the sales and pre-purchase process to be fairly straightforward because I could compare it to some other tools I had looked at before. What puzzled me more was how long it took to find the exact features I needed. Your website and product descriptions had some useful info, but I found myself going back and forth a bit more than I anticipated. The standout part was definitely the onboarding explanation that gave a clear overview of the calling tools which helped to picture how it would fit with my workflow. On the downside, the pricing details were not as immediately visible as I’d hoped, which slowed down my decision-making. So in summary, while it wasn’t the smoothest experience, I did come away appreciating the quality of info once I reached the right part of your offering, but there’s room to make the upfront details easier to find.

    Narendra BosePunjab, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy