Step-wise process samajhne mein surprise hua
Maine socha tha ki jo sales aur onboarding ka process hoga, woh ekdum logically set hoga, jisme ek step ke baad doosra naturally aayega. Lekin jab signup kiya, toh mujhe laga kaafi cheezein thodi ajeeb order mein thi. Pehle payment options ko samajhna mushkil tha, aur training material ka access thoda confuse kar raha tha. Jo dialer aur calling tools the, unka setup bhi directly next step mein nahi mila, balki thoda separate section mein tha, jo mujhe toh disrupt kar raha tha apne workflow se. Database feature ko samajhna aur integrate karna bhi thoda imbalanced laga, kyunki maine socha tha ki yeh pehle clear ho jayega onboarding ke dauran, par woh baad mein aaya. Jo automatic updates hain, woh theek lagte hain, par mujhe update notes ko manually check karna pada, kyunki wo notification clear nahi tha. Overall, mujhe laga ki process zyada streamlined hona chahiye tha, takki buyer ko jaanne mein aasani ho ki kya step sabse pehle aur kya baad mein. Lekin haan, telephonic support ka experience theek tha, wo prompt tha jab maine contact kiya. Payment aur invoicing process bhi thoda straightforward tha, iss mein koi major dikkat nahi aayi.