One thing stood out, but first some mixed feelings
I was expecting the sales and pre-purchase process to be fairly straightforward because I could compare it to some other tools I had looked at before. What puzzled me more was how long it took to find the exact features I needed. Your website and product descriptions had some useful info, but I found myself going back and forth a bit more than I anticipated. The standout part was definitely the onboarding explanation that gave a clear overview of the calling tools which helped to picture how it would fit with my workflow. On the downside, the pricing details were not as immediately visible as I’d hoped, which slowed down my decision-making. So in summary, while it wasn’t the smoothest experience, I did come away appreciating the quality of info once I reached the right part of your offering, but there’s room to make the upfront details easier to find.