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WFHI review

Disappointed feeling with the way things went wrong

1 out of 51 of 5Verified customerSales and pre-purchase

Disappointed feeling with the way things went wrong

I was expecting a smooth setup with the software and training, but honestly, it didn't work out as I had hoped. The onboarding flow was clunky, and I found the calling tools tricky to navigate. When I tried to use the dialer for a few days, it kept freezing and causing delays in my workflow, which was quite frustrating. I reached out for telephonic support but didn’t get the clear guidance I was looking for, which just added to my unease. Also, the automatic updates seemed to disrupt my work rather than improve it. The database feature didn’t integrate well with my existing processes, so I was left feeling a bit stuck. Signing up was straightforward enough, but the invoicing process later felt confusing and not well explained. Overall, I’m just feeling a bit let down because I wanted to make remote workflows easier, but the experience has made me question if this was the right tool for me.

Aparna JainNagaland, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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