Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,851 published WFHI Reviews.

2,91,670 of 3,88,851 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,851 published

Back to the start of the list
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training aur onboarding thik tha, bas thoda khud se bhi karna pada

    Main training aur onboarding process se quite satisfied thi kyunki jo basic cheezein thi woh achhi tarah cover ki gayi thi. Lekin mujhe laga ki software ka kuch parts aur thoda complex the jinhe samajhne ke liye mujhe khud se bhi kaafi efforts lagane pade. Jo dialer aur database features the, unki functionality samajhni thi mujhe thoda waqt aur trial-error se. Phone support bhi tha jo kabhi kabhi helpful raha, par main mostly khud se hi seekh rahi thi ki kaise apna workflow set up karna hai. Agar main apne doston ko bataun toh main kahungi ki software definitely kaam karta hai aur training useful thi, par expect mat karo ki sab kuch ready-made mil jayega. Thoda patience aur apne efforts se kaafi kuch achieve kar sakte ho. Overall, onboarding process acha tha par thoda aur guided help helpful hoti.

    Riddhi MathewBihar, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceBilling and payments

    billing samajh ke repeat karungi zarur

    Toh billing aur payment process initially thoda confusing tha, kyunki invoice mail box se milna tha, wo mujhe samajhna pada khud se. Support ne thoda guide kiya lekin mujhe lagta hai main zyada tar cheeze khud hi figure out kar rahi thi. Overall, payment ka system sahi tha aur repeat karne ke liye main comfortable hoon. Automatic updates ne kabhi payment process ko affect nahi kiya, jo mere liye acha tha. Sign-up karne mein bhi kaafi straightforward tha, magar invoices ko samajhne mein time laga. Par jab samajh gayi toh sab smooth tha. Main definitely fir se karungi agar zarurat lagi toh kyunki mujhe ab pata hai ki kaise proceed karna hai aur support bhi timely mila mera kaam pura karne mein.

    Amala ThakurKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    lacked smooth workflow and caused too much waiting

    I tried using the software several times but it kept requiring me to repeat the login and setup process more than I had expected. Each session involved waiting for updates to install before I could start using the calling tools or accessing the database, which disrupted my intended workflow. The automatic updates did not seem well synchronized so I faced downtime often. Despite reaching out to telephonic support, the responses were slow and did not resolve the core problems quickly. The invoicing and payment system was confusing and I felt like I was stuck in a loop of repeating steps that should have been automated. All of this left me frustrated with how basic functions were missing.

    Saloni KakkarChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales process me pros and cons dono hain

    Jo main pehle use kar rahi thi software, usse compare karun toh yeh thoda different experience tha. Sales team initially phone pe kaafi attentive thi, sab kuch achhi tarah explain karne ki koshish kar rahi thi, par kabhi kabhi mujhe laga ki wo zyada zyada features ke baare mein baat kar rahi hain jisse confusion badh gaya. Dusri taraf, jo pricing aur package details thi, wo thodi complex lagi mujhe kyunki mujhe baar baar clarification maangni padhi. Pehle jo system use karti thi, usme yeh sab zyada straightforward tha. Sath hi, onboarding ke waqt jitni practical help mili, wo theek thi, but initial call ke baad mujhe thoda lagta hai ki handholding ki kami rahi. Toh agar aapko zyada detailed aur simple explanation chahiye, toh ho sakta hai thoda struggle ho, warna kaafi cheezein theek thi.

    Suman HegdeMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    When things sort of clicked, but not totally

    Starting with the WFHI training, I approached the onboarding with a mix of hope and some doubt. The initial modules were quite detailed, but I soon realized that a lot of the finer points about how to integrate the calling tools and database features were something I had to figure out on my own. The formal sessions laid a foundation, but I felt a little lost when it came to configuring the dialer effectively for my workflow. However, the moment it clicked actually came after a few days of trial and error, especially when I noticed the automatic updates were smoothing over some earlier bugs. Telephonic support was helpful, though I often found myself resolving minor issues solo, which was a mixed experience. The sign-up and payment went smoothly, so at least the administrative side was hassle-free. Overall, I'd say the training got me started, but I think I had to do quite a bit of self-guided learning before I felt fully comfortable using the software in my day-to-day work. It was a mixed experience, but one with some clear positives alongside the challenges.

    Lakshmi GuptaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training mein kuch kami thi jo dobara madad mangni padegi

    Main training aur onboarding process kaafi detail se dekh rahi thi, par mujhe lagta hai ki kuch essential help missing thi. Training sessions hi detailed the, lekin unme thoda flexibility nahi thi, jisme mujhe samajhne mein kabhi kabhi dikkat aayi. Support system se madad lena pada jab database aur calling tools ko lekar confusion hua. Jo onboarding ka flow tha woh thoda rigid tha, jisme customization ya tailor-made help ki kami mehsoos hui. Thoda zyada guidance milta toh shayad main next time bina support contact kiye hi easily aage badh sakti hoon. Isliye mera overall experience positive hai, lekin yeh gap zarur notice karna chahiye taaki naye users ko extra inconvenience nahi ho. Next time main shayad phir se kisi se madad lena chahungi, yeh feeling bhi training improve karne ke liye useful ho sakti hai.

    Madhuri Rishi PathakJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSoftware and access

    Good software but I might still need help next time

    Using the software day to day has been generally positive. The sign-up and invoicing were smooth enough, and the automatic updates usually improved things without interrupting my workflow. The calling tools and dialer perform well most of the time, helping me handle calls efficiently. On the downside, sometimes the interface isn’t as intuitive as I’d like, so I got stuck a couple of times. Because of that, I think I might need support again to sort certain tasks or new features. But the support team has been responsive when I reached out, which makes me feel more comfortable going forward. So while I like the software’s performance and would keep using it, I’m aware that some guidance might be needed occasionally. Overall, it balances out well, and I am cautiously optimistic about continuing with WFHI’s offerings.

    Nisha DuttaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Mixed feelings because setup was partly ongoing

    I feel neutral about the sales and pre-purchase experience. Initially, I thought most of the setup would be a one-off task, but it turned out that ongoing adjustments and updates are necessary. Signing up was straightforward enough and getting into the software wasn't hard. However, the database feature needed continuous refinement as new data was added regularly. The dialer software and calling tools required regular monitoring and occasional retraining to keep performance steady. Payment and invoicing were routine and nothing unexpected but required active management in case of subscription changes. Telephonic support helped resolve a few queries but did not do so proactively. I found myself revisiting some training material repeatedly, which was a bit tiring. Automatic updates were mostly helpful but sometimes needed manual validation on my part. Overall, the initial promise of setup being mostly a one-time procedure wasn't fully met, but the ongoing nature of the work is reasonable given the product's complexity. This mix left me neither fully impressed nor disappointed.

    Varsha GargGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSoftware and access

    overall the software and access flow felt surprisingly smooth

    I wasn’t expecting the onboarding steps to be laid out so intuitively honestly. First, the sign-up was quick, then I was led through accessing the dashboard and the database section without any confusing detours. The calling tools and dialer setup came after I’d already spent some time exploring the software. This order made a lot of sense because I could first familiarise myself with the data before jumping on calls. That said, sometimes the updates would prompt a restart which could have been less disruptive. But overall it felt like a mostly seamless experience with clear progression that didn’t overwhelm me. I liked not getting lost in technical jargon too early, which can happen with some platforms. The software’s flow and access process definitely kept me engaged and gave me room to get comfortable without rush.

    Supriya SomaiyaAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSoftware and access

    software thik hai, kuch cheeze bekar bhi thi

    Maine bahut saare softwares use kiye hain remote workflows ke liye aur WFHI ka ye system mujhe practical laga jo apne kaam ko theek se karta hai. Jo database feature hai, wo mera contact aur call data organize karne mein kaafi madadgaar sabit hua, especially jab main calls track kar rahi thi dialer ke through. Onboarding process smooth tha, aur automatic updates se mujhe baar baar manually check karne ki zarurat nahi padi. Lekin mujhe kabhi kabhi lagta tha ki kuch labels aur instructions thoda unclear the, jis wajah se main thoda confuse hoti thi. Sign-up aur invoice process straightforward the, ye cheez mujhe pasand aayi kyunki unnecessary complications nahi the. Overall, agar main compare karun to purane tools ke mukable main yahan jyada reliable feel karti thi, par har ek feature perfect nahi tha. Fir bhi, main satisfied hoon kyunki software mera kaam poora karta hai bina zyada rukawat ke.

    Gowri RanaChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy