Good software but I might still need help next time
Using the software day to day has been generally positive. The sign-up and invoicing were smooth enough, and the automatic updates usually improved things without interrupting my workflow. The calling tools and dialer perform well most of the time, helping me handle calls efficiently. On the downside, sometimes the interface isn’t as intuitive as I’d like, so I got stuck a couple of times. Because of that, I think I might need support again to sort certain tasks or new features. But the support team has been responsive when I reached out, which makes me feel more comfortable going forward. So while I like the software’s performance and would keep using it, I’m aware that some guidance might be needed occasionally. Overall, it balances out well, and I am cautiously optimistic about continuing with WFHI’s offerings.