lacked smooth workflow and caused too much waiting
I tried using the software several times but it kept requiring me to repeat the login and setup process more than I had expected. Each session involved waiting for updates to install before I could start using the calling tools or accessing the database, which disrupted my intended workflow. The automatic updates did not seem well synchronized so I faced downtime often. Despite reaching out to telephonic support, the responses were slow and did not resolve the core problems quickly. The invoicing and payment system was confusing and I felt like I was stuck in a loop of repeating steps that should have been automated. All of this left me frustrated with how basic functions were missing.