Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,461 published WFHI Reviews.

2,92,102 of 3,89,461 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,007 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Expected a smooth process, mostly got that

    I kind of expected the pre-purchase and sales flow to be a bit more complicated or full of hoops to jump through, but honestly, it matched pretty well what I had imagined. The sign-up was simple and the invoice showed up just as I expected it to. Some of the training details surprised me in a good way since they were practical and relevant, which made me feel prepared. On the flip side, a couple of steps took longer than I thought they would, so it wasn’t perfectly quick. But overall, the process was straightforward, and I feel like what they promised in emails and calls really aligned with what was delivered in practice, so I’ve been happy with how things turned out so far.

    Nilesh VermaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Labels and wording thode confusing the end mein clear hua

    Maine WFHI platform ko use karna shuru kiya, aur pehle mujhe sales aur pre-purchase options ke labels thode confusing lage the, especially jab dialer aur database features ko samajhne ki koshish kar raha tha. Kuch words simple nahi lage, aur kabhi kabhi lagta tha ki training material aur software terminology match nahi karti. Par jaisa maine use kiya aur telephonic support se feedback liya, mujhe things gradually clear hone lagi. Sign-up aur invoicing process mein bhi initially mujhe thoda time laga samajhne mein ki kya karna hai. Lekin, overall outcome ye tha ki system ka workflow samajh aaya aur labeling itna mushkil nahi tha jitna pehle laga. Main ye keh sakta hoon ki agar labels aur wording ko thoda aur user-friendly banaya jaye, toh naye users ke liye onboarding aur sales pre-purchase decision lena asaan ho jayega. Ab tak ka experience is point par achha raha, aur main aage bhi explore karta rahunga.

    Asif RaghavanSikkim, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Invoice clarity and signup process were straightforward

    The sales and pre-purchase communication was mostly clear, which I appreciated. From the start, the invoice details and payment requirements were laid out well enough to understand without needing to ask for much clarification. The sign-up process didn’t waste much time and was easy to follow. That said, some of the terminology used in the training description could have been a bit simpler. A few of the labels felt more geared toward people who have already worked with similar software rather than complete beginners. I did struggle briefly navigating the dashboard after the initial setup, but once I got past that, things made more sense. Customer support by phone was responsive when I called. Overall, straightforward sales steps and invoicing helped me decide quicker, but the language could be adjusted for total clarity. Still, I’d say the process was smooth enough that most would not struggle to get started here.

    Yamini Imran GeorgeJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Would I repeat the purchase? Not so sure now

    Reflecting on the software and daily usage over several weeks, I am not convinced I would choose to do this all over again. The initial sign-up and invoicing process felt acceptable and went through fine, but as time passed, the system's performance on day-to-day tasks was patchy. The calling tools and dialer sometimes lagged, affecting workflow, and the database feature required more manual work than I anticipated, which was frustrating. Despite regular automatic updates, I saw little real improvement in these core areas. The training I accessed was helpful initially but lacked depth for ongoing challenges. Telephonic support was polite but could not swiftly solve chronic usability issues. I can appreciate some features, but overall, the experience left me questioning whether the investment matched the practical benefits I managed to realize in normal working conditions.

    Aneesh SainiManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Customer support ne achha effort dikhaya jab kuch gadbad hua

    Starting with it, I can say ke overall process smooth tha but jab main payment ke dauraan ek error face kar rahi thi, toh mujhe laga thoda tension ho jayega. Lekin sales team ne accha handle kiya problem ko. Initially, mujhe email aur phone dono se baar-baar bolna padha apni problem ko explain karne ke liye. Unke response thode slow lag rahe the pehle, lekin fir jab support team ne dhyan se mera issue samjha, toh solution ke liye kaafi mehnat ki. Onboarding and payment confirmation mein delay hua, jo thoda irritating tha kyunki mujhe software use karna start karna tha jaldi. Lekin jo training sessions diye gaye, woh clear aur helpful the for understanding workflows. Database features aur dialer tools smoothly kaam kar rahe hai ab. Overall, itna effort lagakar jo support mila usse mujhe thoda trust build hua hai, par ideally response time aur thoda tezi se hona chahiye tha. Sign-up aur invoicing process thoda tedious laga mujhe, par baad mein sab manageable tha. Toh doubt nahi hai ki agar ye baatein thodi improve hongi toh experience aur better hoga.

    Latika DatarSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Getting started took a bit longer than expected but it settled down

    I found the initial sign-up and onboarding process took more time than I thought it would. Setting up the dialer and getting acquainted with the database features involved a learning curve that slowed me down. However, once I moved past that, the automatic updates worked smoothly and didn't disrupt my workflow. The onboarding flow was generally clear, though some of the terminology could be confusing at first. Overall, it got me going, but it was a bit of a mixed experience in those first few days.

    Atul ChaturvediJharkhand, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Plain verdict: not what I expected

    The sales process initially seemed promising, but when things started going wrong, the support didn’t handle it very well. I encountered delays during sign-up and the software had glitches in the dialer tool that slowed down my workflow. While the training tried to cover these issues, it wasn’t enough to resolve all the problems. Telephonic support was available, but I found the help inconsistent and sometimes hard to reach during critical moments. On the positive side, the database functionality worked fine once set up, and automatic updates did run without errors. Still, my overall impression is that the service didn’t match my expectations based on what was promised before purchase, so I would give a low rating for the experience.

    Shubham BehlAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Pre-purchase info missing key details I hoped for

    I found the pre-purchase sales process to be somewhat lacking in several key areas. While the initial sign up and invoicing followed a reasonable flow, much of the information about how the software and training programs truly work had to be figured out by myself. No detailed insights were readily available on how the dialer and database would integrate with my specific remote workflow. Support was reachable but didn’t offer a proactive approach to my questions, forcing me to navigate the onboarding largely without detailed guidance. The training modules did provide some clarity, but again I had to take the initiative. I feel the sales communications could significantly benefit from a more comprehensive overview of what a customer should expect from start to finish. This would help set clearer expectations and reduce the effort needed for a customer to understand the entire process. Overall, while I value some aspects of the process, the lack of fully informative pre-purchase details made me cautious and required more of my own work than I anticipated.

    Angad LalPunjab, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sirf unke liye jo thoda tech samajhte hain

    Mujhe product ke baare mein information dhundhna kaafi mushkil laga. Jo details thi, wo scattered thi aur mujhe bahut search karna pada. Agar koi beginner hai toh uske liye ye platform thoda confusing ho sakta hai. Sales team ne positive tareeke se respond kiya, usme koi problem nahi thi. Lekin overall experience itna asaan nahi tha jitna expect karta tha. Agar apko technical cheezein samajhne mein dikkt nahi hai tab shayad ye suit kare. Mere liye time zyada laga, aur clear information jaldi nahi mili. Magar jo available info thi, wo fairly accurate thi. Toh yeh system unko suit karega jo pehle se thoda sa software ya remote workflows ke baare mein samajhte hain.

    Indrajit KulkarniDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Clear standout was the quick onboarding

    I figured the software would just do the basics, but the onboarding process was surprisingly straightforward and fast. It matched everything I was told during sales talks, no gimmicks or missing features. What really stood out was how swiftly I could set up my workspace and start using the dialer tools. No complications, which is what I wanted in the first place. The database integration was exactly as expected too. Overall, it met the expectations I had from the start without any surprises, good or bad. That’s rare and worth noting plainly.

    Abhijit TiwariSikkim, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy