2 out of 52 of 5Verified purchaseSales and pre-purchase
Plain verdict: not what I expected
The sales process initially seemed promising, but when things started going wrong, the support didn’t handle it very well. I encountered delays during sign-up and the software had glitches in the dialer tool that slowed down my workflow. While the training tried to cover these issues, it wasn’t enough to resolve all the problems. Telephonic support was available, but I found the help inconsistent and sometimes hard to reach during critical moments. On the positive side, the database functionality worked fine once set up, and automatic updates did run without errors. Still, my overall impression is that the service didn’t match my expectations based on what was promised before purchase, so I would give a low rating for the experience.