Invoice clarity and signup process were straightforward
The sales and pre-purchase communication was mostly clear, which I appreciated. From the start, the invoice details and payment requirements were laid out well enough to understand without needing to ask for much clarification. The sign-up process didn’t waste much time and was easy to follow. That said, some of the terminology used in the training description could have been a bit simpler. A few of the labels felt more geared toward people who have already worked with similar software rather than complete beginners. I did struggle briefly navigating the dashboard after the initial setup, but once I got past that, things made more sense. Customer support by phone was responsive when I called. Overall, straightforward sales steps and invoicing helped me decide quicker, but the language could be adjusted for total clarity. Still, I’d say the process was smooth enough that most would not struggle to get started here.