Customer support ne achha effort dikhaya jab kuch gadbad hua
Starting with it, I can say ke overall process smooth tha but jab main payment ke dauraan ek error face kar rahi thi, toh mujhe laga thoda tension ho jayega. Lekin sales team ne accha handle kiya problem ko. Initially, mujhe email aur phone dono se baar-baar bolna padha apni problem ko explain karne ke liye. Unke response thode slow lag rahe the pehle, lekin fir jab support team ne dhyan se mera issue samjha, toh solution ke liye kaafi mehnat ki. Onboarding and payment confirmation mein delay hua, jo thoda irritating tha kyunki mujhe software use karna start karna tha jaldi. Lekin jo training sessions diye gaye, woh clear aur helpful the for understanding workflows. Database features aur dialer tools smoothly kaam kar rahe hai ab. Overall, itna effort lagakar jo support mila usse mujhe thoda trust build hua hai, par ideally response time aur thoda tezi se hona chahiye tha. Sign-up aur invoicing process thoda tedious laga mujhe, par baad mein sab manageable tha. Toh doubt nahi hai ki agar ye baatein thodi improve hongi toh experience aur better hoga.