Would I repeat the purchase? Not so sure now
Reflecting on the software and daily usage over several weeks, I am not convinced I would choose to do this all over again. The initial sign-up and invoicing process felt acceptable and went through fine, but as time passed, the system's performance on day-to-day tasks was patchy. The calling tools and dialer sometimes lagged, affecting workflow, and the database feature required more manual work than I anticipated, which was frustrating. Despite regular automatic updates, I saw little real improvement in these core areas. The training I accessed was helpful initially but lacked depth for ongoing challenges. Telephonic support was polite but could not swiftly solve chronic usability issues. I can appreciate some features, but overall, the experience left me questioning whether the investment matched the practical benefits I managed to realize in normal working conditions.