Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,426 published WFHI Reviews.

2,92,075 of 3,89,426 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,002 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Jab tak main ne clearly poocha tab tak pata nahi chala

    Maine WFHI ki services ke baare mein kaafi baar suna tha, so I thought I will try. Lekin jo sales aur pre-purchase explanations diye gaye, woh mujhe utne clear nahi lage. Pehle mujhe samajh nahi aaya ki software mein exactly kaunse features hain aur kaise kaam karenge. Jab main ne support ko phone kiya toh thode bahut baatein clear hui, par basically mujhe explanations baar baar deni padti thi, jo kaafi thakane wali thi. Mujhe lagta hai sales process mein thoda zyada detail aur clarity chahiye hoti na toh main pehle hi decide kar leta. Ye baat mujhe thoda surprise kar gayi ki itna basic cheez bhi clear nahi hoti without repeating questions. Overall jab tak main ne khud poocha, mujhe jyada kuch samajh nahi aaya aur ye thoda disappointing tha.

    Aarav OberoiLakshadweep, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Step with invoice was a bit confusing but rest made sense

    When I first started the sign-up and onboarding, most of the steps felt fairly logical and I didn’t mind the flow of setting up the calling tools and exploring the dialer software. I especially appreciated how the database integration was designed to fit with my remote workflow, which made using the software across different days pretty smooth. That said, the moment when I reached the invoicing stage threw me off slightly because the instructions weren’t as clear as in the previous parts. I had to pause and recheck a few details to make sure my payment was processed correctly. Luckily, telephonic support came through then to clarify that part, so it wasn’t a big problem. Other than that, the automatic updates happened without issue and didn’t interfere with my regular use. All in all, it took a bit of effort but overall made sense as I went through it.

    Pratik Nisha RanaKerala, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    some confusion in labels, maybe not for everyone

    I found that some of the wording and labels used in the software as well as during sign-up could be a bit confusing, especially if you’re new to this kind of remote workflow setup. The instructions weren’t always as straightforward as I expected, which made me pause a couple of times before clicking through. On the plus side, the response from telephonic support was prompt when I asked for clarifications, so that was helpful. But overall, if you aren’t comfortable figuring things out on your own or if you expect very explicit wording, this might not fully suit your style. That being said, if you have some experience or can take the time to explore, you may find it manageable. I guess the product suits people who are okay with a bit of ambiguity in terms used and are willing to ask questions or experiment a bit.

    Omkar BhatiaOdisha, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Helpful service but next time might need more guidance

    Overall, I found the sales and pre-purchase experience to be a mixed bag. On the positive side, the sign-up and onboarding process was fairly smooth, and the sales team was clear about what the software offered. However, I found myself needing help more often than I anticipated, especially with navigating some features of the dialer and database that weren’t entirely intuitive. The invoicing process was fine once I got started, but getting there required back-and-forth communication. Because of this mixed experience, I think I might reach out for more help next time unless they improve their self-help resources. The support calls answered most questions, but sometimes the waiting time annoyed me. So, while the service has potential and some clear strengths, the need for ongoing guidance makes me hesitant to say I’d do it completely hassle-free next time. Still, I appreciate the effort they put in and wouldn’t say no outright either.

    Sahana JadhavMadhya Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Thoda hesitation raha initially

    Mujhe software kharidne se pehle thoda hesitation raha. Features achhe lag rahe the, par mujhe clarity chahiye thi. Call pe kaafi information mili, but aur kuch details hoti toh aur aasan hota decision lena.

    Nisha RaoSikkim, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Surprised by uneven sales clarity

    Looking back now, I find the sales and pre-purchase process left me with mixed feelings about how confident I felt at the end. Initially, the information shared was somewhat thorough, giving me the impression that I understood what the software and training included. However, as I continued to explore the features and onboarding, I realized certain details had been glossed over or assumed rather than explicitly explained. The invoicing and payment setup was decent and straightforward, but some of the support options and how automatic updates would alter workflows were less clear until I was already engaged. This created some minor complications early on, which I worked through with telephonic support. Overall, while I appreciate the access to helpful resources, I was surprised by how much I had to figure out independently after signing up. The entire experience gave me a realistic sense of what to expect and the areas requiring more attention from providers in the future, but did not fully inspire confidence until deeper into use.

    Prakash KaurAndaman and Nicobar Islands, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    mujhe WFHI ke saath sign-up karne ka process kaafi aasaan laga. sab kuch clear tha aur mujhe koi bhi

    mujhe WFHI ke saath sign-up karne ka process kaafi aasaan laga. sab kuch clear tha aur mujhe koi bhi tension nahi hui. sales team bhi supportive thi, unhone saari queries resolve ki. overall, sab kuch smooth chal raha hai!

    Simran BhatiaNagaland, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Response mein ek point jo sabse alag tha

    Sales team ke response pe mujhe kaafi mixed feelings hain. Usually main expect karti hoon ki jyada formal aur straight-to-the-point response mile, par yahaan thoda casual aur rambling conversation experience hui, jis wajah se thodi der lag gai samajhne mein. Lekin ek baat jo mujhe sabse zyada achi lagi vo thi ki log baar-baar nahi poochte the wahi questions, matlab they actually meri queries ko dhyan se sunte the aur customize kar ke answer dete the. Invoice aur payment options ke baare mein baatein clear karne mein thoda time laga, but jab sab clarify ho gaya tab thoda relief mehsoos kiya. Training aur software ke baare mein kaafi information hi mile without feeling pushy. Mujhe lagta hai ki feedback loops ko thoda aur streamline kar sakte hain, tab aur achha lagega. Fir bhi, response mein wo ek point jo alag tha, vo overall experience ko thoda better banata hai.

    Tanvi BakshiUttarakhand, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Stepwise process thoda confusing tha, not for complete beginners

    Mujhe lagta hai ki jo sales aur pre-purchase steps hain, unka sequence thoda confusing tha mere liye. Sabse pehle toh contact karna tha, lekin uske baad jo information di gayi aur jo documentation mila, woh orderly nahi tha. Pehle training module receive hona chahiye tha, fir software trial milna chahiye tha, par yahaan dono saath ya interchangeably mila jo mere liye clarity nahi de raha tha. Agar kisi ko pehli baar remote workflow software lena hai without technical background, toh yeh process unke liye suit nahi karega. Wo log jo thoda tech-savvy hain aur jinhone pehle bhi similar tools use kiye hain, unko ye steps solve karna asaan lagega. Mere expectations ke mutabik sequential aur phased approach thodi help karta, par yahan sab kuch ek hi mix mein tha. Is wajah se mujhe clarity aur confidence banana thoda mushkil hua initially.

    Upasana ChatterjeeSikkim, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Jyada wait aur repetition tha, but payment process theek tha

    Wohl main software aur training ka product lena chah rahi thi, toh sign-up karte waqt mujhe bohot baar wahi details baar baar dena pada, jo time wasting tha. Payment ke process while clear tha and invoice bhi timely mili, which was good. Lekin mujhe baar-baar wait karna padta ki koi confirmation aaye ya fir customer support se baat ho. Itne time mein main thodi frustrated ho gayi thi, kyunki mere paas bohot kaam tha. Phone pe support thoda slow tha aur call drop hone ki bhi problem aayi. Lekin ek achhi baat ye thi ki jo software functionalities thi, fir bhi kaam to kar rahi thi jaisa expected tha. Overall toh process thoda tedious laga, par software platform ki functioning mein koi major problem nahi thi. Mujhe lagta hai unhe apne onboarding aur sales ke process ko thoda aur smooth karna chahiye.

    Ishita DuttaGoa, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.