some confusion in labels, maybe not for everyone
I found that some of the wording and labels used in the software as well as during sign-up could be a bit confusing, especially if you’re new to this kind of remote workflow setup. The instructions weren’t always as straightforward as I expected, which made me pause a couple of times before clicking through. On the plus side, the response from telephonic support was prompt when I asked for clarifications, so that was helpful. But overall, if you aren’t comfortable figuring things out on your own or if you expect very explicit wording, this might not fully suit your style. That being said, if you have some experience or can take the time to explore, you may find it manageable. I guess the product suits people who are okay with a bit of ambiguity in terms used and are willing to ask questions or experiment a bit.