Jyada wait aur repetition tha, but payment process theek tha
Wohl main software aur training ka product lena chah rahi thi, toh sign-up karte waqt mujhe bohot baar wahi details baar baar dena pada, jo time wasting tha. Payment ke process while clear tha and invoice bhi timely mili, which was good. Lekin mujhe baar-baar wait karna padta ki koi confirmation aaye ya fir customer support se baat ho. Itne time mein main thodi frustrated ho gayi thi, kyunki mere paas bohot kaam tha. Phone pe support thoda slow tha aur call drop hone ki bhi problem aayi. Lekin ek achhi baat ye thi ki jo software functionalities thi, fir bhi kaam to kar rahi thi jaisa expected tha. Overall toh process thoda tedious laga, par software platform ki functioning mein koi major problem nahi thi. Mujhe lagta hai unhe apne onboarding aur sales ke process ko thoda aur smooth karna chahiye.