Step with invoice was a bit confusing but rest made sense
When I first started the sign-up and onboarding, most of the steps felt fairly logical and I didn’t mind the flow of setting up the calling tools and exploring the dialer software. I especially appreciated how the database integration was designed to fit with my remote workflow, which made using the software across different days pretty smooth. That said, the moment when I reached the invoicing stage threw me off slightly because the instructions weren’t as clear as in the previous parts. I had to pause and recheck a few details to make sure my payment was processed correctly. Luckily, telephonic support came through then to clarify that part, so it wasn’t a big problem. Other than that, the automatic updates happened without issue and didn’t interfere with my regular use. All in all, it took a bit of effort but overall made sense as I went through it.