Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,256 published WFHI Reviews.

2,91,960 of 3,89,256 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,274 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mila jhilmil, onboarding thoda adhura lagta hai

    Starting with the WFHI onboarding and training, honestly, it was a mixed bag. Jo maine socha tha pehle, ki main smoothly sare steps cross kar lunga with the provided training, wo poora match nahi hua. Kuch sessions or videos the jo helpful the during initial walk-through, especially for basic accessing and database use. Par jab main real call dialer settings pe aya, thoda confusion hua. Kuch cheezein jo mujhe expect thi ki easy hongi, wo thodi complicated nikli, aur mujhe lag raha tha ki shayad thoda extra guidance chahiye ispar. Overall, training ne kuch basics clear kiye, but kisi ko jo completely naya ho remote workflows mein, wo apne liye thoda challenging feel kar sakta hai. Sign-up process and invoicing jo simple raha tha, usse thoda balance milta hai. Bottom line, mujhe training theek laga, but main expect karta tha thoda zyada. Phir bhi, aage chal ke main use karta rahunga aur seekhta rahunga.

    Darshan DevanHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    The good and the bad about responsiveness

    When I first signed up, I hoped the training and onboarding would be smooth. The videos provided were clear and generally well made, which I appreciated. However, as someone who needed a bit more guidance, I found the responsiveness of the support team lacking at times. My emails and calls often took longer than expected to get a reply or helpful assistance. It wasn't that they were unkind, just a bit slow, and that slowed down my initial progress quite a bit. On the plus side, the automated onboarding flow worked well enough to get me through the basics, which was helpful. Still, I had to figure out a lot on my own or wait longer than I wanted to. For training, they could definitely improve speed and availability of human support. The access to resources is decent, but for those needing more handholding, the slow responses might be frustrating. Overall, some positives but room to get better.

    Varun KumarMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training was okay, but I might try it differently next time

    I expected the training and onboarding to be more straightforward than it turned out to be. When I first started, I anticipated clear signposting to all the features I’d need, especially the calling tools and the database integration. In reality, I had to spend some extra time navigating through sections before I found exactly what I wanted. Some parts of the training were well organized and intuitive, like the modules explaining the dialer software, but others, especially those relating to invoicing and payment procedures, were less clearly marked. The onboarding flow had its strengths but also some confusing details that slowed me down. That said, once I got past the initial learning curve, using the features in daily workflows became easier and more effective. Considering this, if I were to do it all again, I think I’d approach the training with more patience and maybe revisit certain sections a few times to get a better grasp from the start.

    Tanmay ThomasAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Timing of training bilkul sahi thi, definitely repeat karungi

    Maine training ke liye jo schedule expect kiya tha usse kaafi milta julta tha jo actual mein hua. Pehle socha tha ki shayad training sessions mujhe disturb karenge kyunki unki timing meri regular working hours se thodi alag ho sakti hai. Lekin practical mein maine dekha ki training material aur onboarding process flexible tha, jisme main apne convenience ke hisaab se kaafi cheezein cover kar paayi. Database aur dialer tools ko samajhne mein jo time chahiye tha, wo meri availability ke hisaab se thik tha. Training ke dauran mujhe lagta tha ki agar kabhi time zyada lag jata toh main adjust kar leti, aur kahin bhi koi force nahi thi. Yeh balance mujhe pasand aya aur is approach ki wajah se main confidently kahungi ki main yeh onboarding phir se karungi bina hesitation ke. Compared to jo maine expect kiya tha, actual experience better tha, specially in terms of fitting into daily routine without tension ke kahin kuch miss ho jayega.

    Gowri KakkarLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Labels aur wording thoda confusing, but dheere samajh mein aaya

    Soch raha tha training ke baad sab straightforward hoga, par initially jo wording aur labels the software mein, woh mere liye thode confusing lage. Kuch cheezen jaise database fields aur dialer options itne clear nahi the jitna main expect kar raha tha. Baad mein jab thoda aur practice ki aur resources se samjha, tab woh sab click kar gaya ki kis tarah ye features work karte hain. Yeh ek learning curve tha par software ka structure overall achha tha. Automatic updates ne thoda help kiya keep everything fresh. Payment aur invoicing mein koi unexpected hiccups nahi aaye, woh theek-thaak the. Overall, experience mixed tha, but manageable phir bhi.

    Chaitanya BakshiOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    I was pretty enthusiastic about starting with WFHI’s training and onboarding, hoping it would stream

    I was pretty enthusiastic about starting with WFHI’s training and onboarding, hoping it would streamline my remote workflow quickly. However, it actually took quite a bit longer than I thought it would just to get fully set up and comfortable with the software features like the dialer and database. Although the training material was decent, I felt it lacked enough practical examples which made me spend more time figuring things out on my own. I also hit some delays with telephonic support which wasn’t always instantly available to clear my doubts. The payment and sign-up side was simple, so no issues there. Ultimately, while I’m still hopeful the system will pay off, I wish the onboarding process had been faster and smoother to match my enthusiasm early on. It’s definitely workable but slower than what I initially imagined.

    Uma BhandariMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Great training overall but some cheeze could be clearer

    So, I started using the WFHI software and went through their training and onboarding, and honestly, it was pretty good. The way they explained things was generally clear and easy to follow, especially in the early sessions when we were setting up the calling tools and dialing system. But I felt like some parts about how the database feature works in real time could have been clearer. Like, they mentioned automatic updates, but the exact impact on ongoing workflows wasn’t as detailed as I’d hoped. I mean, it didn’t stop me from getting started, but it made me pause a few times to recheck. Overall though, these small gaps didn’t take away from the good parts of training—the telephonic support during onboarding was great, really helpful when I got stuck. So, the good definitely outweighs the bad here, but a bit more detail would be appreciated next time.

    Gowri KolheBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding ne thodi mehnat mangi but expected tha

    Jab maine training aur onboarding ke liye register kiya tha, toh soch raha tha ki shayad thoda zyada easy hoga sab kuch. Starting mein step by step guide mil raha tha jo ki helpful tha, lekin mujhe lagta tha thoda jaldi kaam ho jayega. Pehle workshop ke baad mujhe lag raha tha ki thoda jyada basic cheezein cover ho rahi hain. Baad mein jab real software pe kaam karna shuru kiya, tab clarity aayi ki har cheez detail mein samjha rahe hain taaki koi confusion na ho. Database samajhne mein thoda time laga kyunki mujhe apni flow se connect karna tha, par trainers ne patience se samjhaya jab bhi question kiya. Training material accha tha; videos aur live calls dono the jisse samajhna easy hua. Onboarding mein thoda effort dena pada but ab lag raha hai ki proper foundation mil gaya hai jo aage chalke help karega. Shaayad agar thoda aur streamlined hota toh behtar hota, par overall maza aaya seekhne mein.

    Arun BorkarJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Consistent service with a few minor quirks

    I found that after initial onboarding, the software behaved reliably on most days, allowing me to use the calling tools and maintain database updates without too many interruptions. The automatic updates were mostly beneficial, though occasionally a feature was changed before I was fully comfortable. Support staff have been helpful over the phone whenever I faced issues, but sometimes I had to explain the same problem more than once, which can be a bit frustrating. The invoicing and payment systems worked smoothly each time. So overall, the day-to-day use of WFHI software balanced between mostly positive experiences and minor setbacks, which I expect will improve further as I continue usage.

    Manas WarrierPunjab, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Wasn't expecting the onboarding to be so stepwise clear

    I initially found the training and onboarding quite structured, which really helped me get started efficiently. The process began with basic software navigation and then moved logically on to more advanced features like the calling tools and database management, which felt quite natural. What surprised me most was how the training placed a strong emphasis on using the dialer seamlessly with the database, making sure I understood their integration before moving on. The order of the steps really minimized confusion during execution. That said, I did feel the initial invoicing overview was a bit rushed and could have done with some extra detail. Still, the telephone support I accessed early on was helpful and clarified many questions about the later steps in the training. So overall, the onboarding was pretty effective, just with a small gap regarding payment explanations which I wasn't expecting but managed to figure out soon enough.

    Bhavesh YadavKarnataka, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy