Wasn't expecting the onboarding to be so stepwise clear
I initially found the training and onboarding quite structured, which really helped me get started efficiently. The process began with basic software navigation and then moved logically on to more advanced features like the calling tools and database management, which felt quite natural. What surprised me most was how the training placed a strong emphasis on using the dialer seamlessly with the database, making sure I understood their integration before moving on. The order of the steps really minimized confusion during execution. That said, I did feel the initial invoicing overview was a bit rushed and could have done with some extra detail. Still, the telephone support I accessed early on was helpful and clarified many questions about the later steps in the training. So overall, the onboarding was pretty effective, just with a small gap regarding payment explanations which I wasn't expecting but managed to figure out soon enough.