Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,695 published WFHI Reviews.

2,88,620 of 3,84,695 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,326 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerTraining and onboarding

    The team was really quick in answering my questions during training

    Hey! So I wanted to share how my onboarding and training with WFHI went. Honestly, the best part was how responsive the staff were whenever I had questions or hit a snag with the software. Every time I had a doubt during the training sessions or while learning to use the dialer and database, I just reached out through their support channels and got a pretty quick reply. That made me feel less stressed about not understanding some of the labels or workflow instructions right away. The overall onboarding felt pretty friendly and well-paced, which made it less overwhelming. The automatic updates didn’t disrupt my learning either, which was a relief. However, one thing that I thought could be better was maybe having more practice exercises or sample scenarios to try out early in the software use. I felt like some parts were hard to grasp until I could actually experiment with them live. But I still recommend the training if you want clear communication and don't mind figuring out some things on your own. It felt overall like a supportive environment.

    Aparna BanerjeeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Wapas karungi, agar mauka mile toh

    Training jo mili thi, uskaafi clear thi jab main use kar rahi thi. Jo onboarding flow tha, woh bhi logical aur step-by-step explain kiya gaya tha, jis se samajhna easy tha. Us time pe kuch cheezein thodi confusing lageni shuru mein, par gradually sab clear ho gaya tha, especially dialer aur database functions ke regarding. Training mein sab points achhi tarah cover kiye the, jaise calls manage karna aur data organize karna. Lekin jo sabse achhi baat thi, woh yeh ki jab main apni problems le kar support ko call karti thi, toh wo sach mein patiently sune aur help karne ke liye har haal mein ready rehte the. Ab, jab main sochti hoon us time ke experience ke baarein mein, toh mujhe lagta hai ki training sans full effort ke sath karna chahiye, kyunki woh jaldi faida dikhata hai. WFHI ka software itna user-friendly tha ki baar-baar help lene ki zaroorat nahi padti thi, par jab bhi zarurat padi, support team ne disappointment nahi diya. Isliye, agar future mein mujhe dobara aisa koi remote workflow set up karna pade, toh main definitely wapas WFHI ka use karungi.

    Anjali KumarAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Finding help wasn’t quite intuitive

    I was expecting the training and onboarding to guide me pretty clearly through what I needed to do, but it took a bit longer than I thought to really find what was most useful. The documentation was there, but not always where I expected key points to be. When I was trying to figure out how to set up the database feature to match my workflow, for example, I had to dig through several sections before it clicked. There was a moment when the instructions finally made sense, but it only happened after I revisited areas multiple times. The dialer tools were similarly not immediately obvious in terms of how the interface was arranged, which added to the trial and error. While telephonic support was available, I rarely turned to it because I wasn’t sure if they could quickly direct me to the exact information I needed. So the overall experience was a bit less smooth than hoped, with that “Aha” moment delayed longer than ideal. Still, once I did find the right resources, using the product felt manageable. But I wouldn’t say it was easy to find everything at first attempt, which was a bit disappointing.

    Sarita KhuranaKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    training k baad samajh aaya labels clear nahi the

    Thode hafto pehle maine WFHI ka training complete kiya tha, aur ab soch raha hoon ki software aur onboarding ke dauran jo wording aur labels diye gaye the wo thode unclear the. Training sessions mein, main impress nahi hua kyunki baar baar same cheeze repeat hoti rahi. Kuch modules mein mujhe lagta hai ki instructions aur labels better explain karne chahiye the, varna confusion bada jaata hai jab real kaam start karte hain. Main dialer aur database functions ke baare mein jyada clear nahi hua tha until maine khud se explore kiya. Support team se baat karne par bhi lagta hai ki unhone thoda generic explanation di thi, jo meri specific doubts clear nahi kar paayi. Payment aur invoices process thoda complex laga, jo training mein cover nahi hua tha. Mujhe lagta hai ki agar onboarding mein better labeling hoti, toh training zyada impactful hoti. Ab, jab main software use kar raha hoon, toh mujhe clarity mein compromise dikh raha hai jisse hours wasted ho jaate hain. Lekin mujhe ye bhi pata chala ki agar aap patience rakho aur ghante spent karo, toh kaam ho sakta hai, bas har cheez itni straightforward nahi hai jitni main expect karta tha. Ye outcome thoda disappointing hai, par main abhi bhi software ko use kar raha hoon aur seekhne ki koshish kar raha hoon.

    Indrajit TyagiTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training mein galti hone pe time zyada lag gaya fix karne mein

    Jab training chal rahi thi toh kuch galat steps maine follow kiye aur usko theek karne ke liye mujhe kafi waqt dena padha. Software thoda complex tha jab problems aayen, toh automatic solution offer nahi kiya. Mujhe support team se baar-baar baat karni padi jo ki thoda frustrating tha because unka response thoda slow tha aur mujhe continuously same cheeze samjhani padi. Onboarding process aur invoicing mein koi major problem nahi thi, par training ke dauran jab kuch galat hua toh fix karne mein zyada time lagna mujhe thoda disappointing laga. Overall, system solid hai lekin training ke waqt agar koi issue aa gaya toh usko solve karne ka process thoda time-consuming rahta hai jo har user ke liye ideal nahi ho sakta.

    Kabir ChavanGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training Wasn't Too Heavy, So I Won't Need Much Help Next Time

    Hey, so I just finished the onboarding training and honestly, it wasn’t as tough as I feared. I mean, sure, I had to pay attention to the database part and figure out dialing options, but the sessions were pretty straightforward. The way they walked through everything felt like chatting with someone rather than a monotone class. I got the hang of automatic updates too, so I don’t think I’ll be stuck next time I start fresh or try out new features. It took some effort, especially juggling the training along with signing up and paying invoices, but nothing overwhelming overall. If I ever get stuck again, I know support is just a call away, but I don’t expect to lean on them much since I feel pretty confident now. So yeah, the effort was worth it, and next time, I bet I'll breeze through the setup much faster.

    Kanika BoseKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training bilkul clear nahi thi, jo log advanced hain woh hi samjhenge

    Mujhe jo training aur onboarding mili, wo bilkul clearly explained nahi thi meri nazar mein. Thoda beech beech mein laga ki instructions missing hain, aur dialer aur calling tools ke usage par adhik focus nahin diya gaya. Database feature ke handling mein bhi clarity kaafi kam thi, isliye mujhe kai baar support ko call karna pada jo ki har waqt accessible nahi tha. Yeh system un logon ke liye sahi nahi hai jinki technical knowledge average ya beginner level par hai; woh easily confused ho jayenge. Payment aur invoicing ka process bhi itna transparent nahin tha jitna chahiye tha. Automatic updates ke baare mein bas vague information di gayi thi aur uska koi specific impact explain nahi kiya gaya. Mera maanna hai ki jo users pehle se remote workflow software ke saath familiar hain, unke liye hi yeh faydemand ho sakta hai, warna nahi.

    Manjeet PhadkeKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training expected zyada guide karegi but I had to figure out

    Maine socha tha ki onboarding mein saari cheezein step-by-step clarify hongi, par mujhe kaafi cheezein khud identify karni padhi. Training material tha, par wo zyada detailed nahi tha especially jab dialer aur database integration ka sawal aaya. Mujhe thoda time laga samajhne mein ki automatic updates ka workflow mera routine kaise help karega without interrupting. Overall, expected more guided onboarding, kyunki self-exploration thoda demanding tha. Par ek positive side ye bhi tha ki support phone se thodi madad milti thi jab mujhe stuck feel hua. Par haan, ye process thoda better ho sakti thi.

    Bhavana GadgilMizoram, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Takes Some Time to Get Going, Probably Not for Beginners

    I am still figuring out the full pace of WFHI’s training and onboarding. It took me longer than I thought to become comfortable using the dialer along with the database features, even though the automatic updates kept things running smoothly without disruption. I’m still not sure if the initial steps would suit someone brand new to remote workflow software, since it feels like more setup work is involved. The invoicing and payment system is relatively straightforward, so that part did not add to the delay. If you are used to these types of tools, you might get going quicker. But if you need continuous hand-holding through everything from sign-up to calls, this might feel slow. I think the platform suits someone with some prior tech experience more than a total beginner, though this is just my impression from my own onboarding process.

    Vivek GillDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training and onboarding ended up with a usable but flawed setup

    My onboarding and training experience with WFHI software was a mixed bag. The initial training sessions were well-structured and fairly comprehensive, allowing me to understand the basics of the remote workflow software quite clearly. The trainers explained the use of the database feature and the calling tools in a straightforward manner, which was reassuring. However, when I encountered an issue with the dialer not connecting properly during one of my early usage sessions, the support response was slower than I expected. The troubleshooting steps suggested did not fully resolve the technical glitch immediately, which was disappointing as I had hoped for a smoother fix. On the plus side, the automatic updates seemed to improve various parts of the software over time, eventually making the system more stable and easier to navigate. Despite the initial issues, I found that by persisting through the minor setbacks and contacting support as needed, I could get the tools and workflow running reasonably well. The sign-up and invoicing were handled efficiently and didn’t contribute to delays in starting my work. Ultimately, the outcome was that I could use the software effectively enough for typical remote workflow tasks, but it was not as seamless as I would have liked at first. I think the blend of good training combined with slower tech support affected how smooth the overall experience ended up being, but it is workable with some patience.

    Lakshmi ChaturvediTripura, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy