Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,314 published WFHI Reviews.

2,92,001 of 3,89,314 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Support and communication
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

78,400 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerSupport and communication

    Jo log simple communication chahte hain unke liye theek hai

    Main pehle kuch aur similar tools use kar chuki hoon, lekin WFHI ka support thoda zyada patient lagta hai aur communication zyada clear hoti hai. Pehle ke comparison mein response time better lagta hai, aur jo queries thi wo jaldi solve ho jati thi. Par agar aap ekdum technical assistance chahte hain, toh shayad thoda limited feel ho sakta hai. Mere liye ye daily use ke liye theek tha aur kaam smoothly chala. Overall, main zyada fuss nahi karti support ko lekar, toh mujhe yeh option suit karta hai. Aur haan, invoice aur payment ka process bhi straightforward tha, jo pehle mujhe messy lagta tha.

    Shalini GuptaTamil Nadu, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSupport and communication

    Support kuch zyada helpful nahi, thodi struggle rahi

    Mujhe lagta hai ke support team ke response thoda slow tha jab main unse telephonic baat kar raha tha. Jab urgent issues aaye especially software access ya dialer related, toh clear jawab nahi mila turant. Invoice aur payment ka process theek tha, aur automatic updates bhi smooth thi, par jo sabse problem lagi woh thi support communication mein. Database feature ke regarding queries ko samajhne mein bhi support team ko thoda waqt laga. Mera overall idea yeh hai ki agar easy aur fast help mile toh better result aata, par yahan thoda wait karna pada. Training modules theek tha lekin jab software ke kuch features use karne lage toh during real-time problems main confident feel nahi kar raha tha ki help jaldi milegi. Toh main itna kahunga ki support mein improvement ki zaroorat hai warna software kaafi useful ho sakta tha. It’s mostly support ki wajah se frustration tha, baaki things baraabar thi.

    Sagar DhawanChandigarh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSupport and communication

    Support ki madad mili, par thoda effort laga call me baat karne me

    Yaar, mujhe laga tha ki support se contact karna simple rahega, par thoda effort to laga yaar. Maine ek baar dialer feature ke baare mein doubt poocha tha, toh pehle mujhe apni problem detail mein samjhani padi, phir unhone system check ki aur mujhe thoda wait karna pada unke response ka. Jo baat samajh mein aayi woh ye thi ki unka support team patient hai, lekin thoda slow hai jo shayad mere expectation se match nahi karti thi. Invoicing mein bhi kuch basic questions pooche, toh usme thoda straightforward feedback mila. Par overall communication kaafi clear tha, mujhe kuch baar baat repeat karni padi, par friendly vibe hai. Mujhe laga ki software use karna easy hai, par support lene mein thoda time lagta hai, toh ye yaad rakhna chahiye jab aapko help chahiye ho tab. Matlab, agar aap ready hain thoda patience rakhne ke liye, toh support team acha response karegi, bas jaldi mein mat hona.

    Asif SainiMizoram, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSupport and communication

    Woh pal jab samajh aaya setup kitna ongoing hai

    Maine jab WFHI ka software setup karna shuru kiya tha, tab mujhe laga ki shayad ek baar sab configure kar lenge, fir chal padega. Lekin support mein baat karte waqt ek moment aaya jab yeh baat saaf ho gayi ki setup zyada tar ek ongoing process hai, sirf ek baar ka kaam nahi. Us waqt jab main dialer aur database features ko ek saath sync karne ki koshish kar rahi thi, tab mujhe samajh aya ki continuous assistance aur thoda patience chahiye hota hai. Mujhe clearly nahi pata tha ki initial training ke baad bhi kai updates aur tweaks karne padenge, jo ab thoda manageable lagne lage hain. Baaki support jo mila hai, usmein regular help toh mil rahi hai, but mujhe thoda aur clarity chahiye thi ki kitna waqt aur effort baar-baar lagega. Yeh samay aane pe mujhe lagta hai ki main zyada acche se kaam kar paungi, jab tak thoda aur adjust karti rahungi.

    Nandini ManeMadhya Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSupport and communication

    I found that the initial onboarding process itself took more time than I had hoped, which was a bit

    I found that the initial onboarding process itself took more time than I had hoped, which was a bit frustrating. The telephonic support was helpful once I finally got through, but it required multiple attempts before I could speak to someone knowledgeable. The software itself felt well-designed, especially the dialer and database features, but configuring them the first time was not as smooth as the promotional materials suggested. Once everything was set up and working, the updates and invoicing worked as expected. I appreciated the balance of automated and personal support, though I think the initial stages could be sped up with clearer instructions. Overall, while the initial phase was longer and a bit clunky, the actual use of the software after setup was straightforward and reliable, making it worth the patience to get through the launch period.

    Mohit SarkarMizoram, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSupport and communication

    Feeling mostly fine, but support thoda slow tha

    Main kaafi satisfied thi ki jab problems aaye toh support ne better handle kiya, lekin initial response thoda slow tha. Dialer aur database features mein kabhi kabhi confusion hua, toh mainne support ko call kiya. Overall telephonic support helpful thi, par kabhi kabhi lagta tha ki samay zyada lag raha hai simple queries ke liye. Automatic updates ne workflow improve kiya, par in changes ko samajhne mein thodi der lagi. Jo baat achhi lagi wo yeh ki training materials upfront clear the, toh mujhe zyada wait nahi karni padi onboarding mein. Payment aur sign-up process simple tha, invoicing bhi samajhna aasan tha. Main ek chhoti si suggestion karungi ki support ka response time aur optimize hona chahiye. Iske alawa, software mere liye kaafi faidemand raha, aur main use continue karne ki soch rahi hoon.

    Dhara GanguliManipur, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Mila jula experience tha, baat samajhna mushkil

    Mujhe lagta hai ki support communication mein thoda aur clarity ki zarurat thi. Jab main unse kisi problem ke baare mein pooch raha tha, toh explanations kabhi mere expectations ke mutabiq clear nahi the. Bahut technical terms ka istemal hua bina proper breakdown ke, jis se mujhe samajhne mein dikkat hui. Onboarding ke dauran, kuch steps ki details adhuri thi jo mujhe baar-baar support se confirm karni padi. Is wajah se poora process thoda stressful feel hua. Phir bhi, kuch baar unhone kaafi patience dikhaya aur dhyaan se meri queries respond ki, lekin overall jo main chahta tha, woh poora nahi mil paya. Aisa feel hua jaise communication process thodi better honi chahiye.

    Govind DixitUttar Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSupport and communication

    Setup kaafi frustrating tha yaar, continuous interruption ho rahi thi

    Bhai, setup waala process shuru toh achha tha, but real mein jab use karna start kiya toh kaafi saari problems aye. Maine socha tha software aur dialer dono sahi se chalenge lekin baar baar automatic updates ke baad kuch na kuch issue aa jata. Support ko bola toh bataya ki yeh ek baar ka process nahi hai, baar-baar changes hote rahenge. Ye baat mujhe thodi ajeeb lagi kyunki main soch rahi thi ke bas initial setup ke baad sab smooth chalega. Kabhi kabhi telephonic support bhi mil jata lekin response kaafi slow tha, matlab wait karna padta thi call line mein jab urgently kuch chahiye hota tha. Training sessions chal rahe they, par unka timing mera kaafi busy time se overlap hua, isliye full attention nahi de payi. Sign-up aur payment process thoda straightforward tha, isme koi dikkar nahi. Sach bolun toh ye sab continuous interruptions se mera kaam slow hota raha aur frustration badhta raha. Mujhe laga tha ki main jaldi se kaam shuru kar paungi, par aisa nahi hua. Agar support aur update system thoda flexible hota toh better hota.

    Veena Ritu DeshpandeDelhi, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSupport and communication

    Support se start hone mein thodi der laghi

    Starting with WorkFromHomeIndia ka telephonic support thoda slow mila. Jab main pehli baar call kiya toh response lena thoda zyada time laga, jo expected nahi tha. Lekin jab finally baat ho gayi, tab support staff ne acha guide kiya aur mere queries ko dhyan se suna. Invoicing aur payment process samajhne mein thoda time laga, par jab software access kia to wo hisaab se smooth tha. Software updates thode frequent hain, par wo disruptions kam laate hain. Overall, starting delay ke alava baad mein cheezein thik tarah se chal rahi hain, jo achhi baat hai.

    Kabir OberoiMeghalaya, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support thik tha, par next time dekhenge kya karein

    Aapki support team se baat karna aur unke communication ka level pehle wale experience se alag raha. Pehli baat toh ye hai ki jab maine pehli baar training material ko samajhne ki koshish ki, toh wo theek-thaak tha, matlab kuch cheezein clearly cover nahi hui thijitni expected thi. Isi wajah se mujhe support se contact karna pada jo thoda time taking tha. Lekin jab baat daily problems solve karne ki aayi, toh unhone acha assist kiya, dialer aur database ke issues me aapke agents ne patience dikhaya aur solve bhi kiya efficiently. Overall, mera experience mixed raha kyunki onboarding thoda confusing tha, par aapki team live support me acchi thi. Next time agar mujhe phir se purchase karna hua, toh sochungi ki kya ye quick enough support mere liye hai ya main alternate option dhoondhu. Aapko toh main yahi kahungi ki thoda aur proactively training aur helpful short guides dena better rahega, taaki users ka first impression achha bane.

    Meenakshi MishraHaryana, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.