3 out of 53 of 5Verified purchaseSupport and communication
Mila jula experience tha, baat samajhna mushkil
Mujhe lagta hai ki support communication mein thoda aur clarity ki zarurat thi. Jab main unse kisi problem ke baare mein pooch raha tha, toh explanations kabhi mere expectations ke mutabiq clear nahi the. Bahut technical terms ka istemal hua bina proper breakdown ke, jis se mujhe samajhne mein dikkat hui. Onboarding ke dauran, kuch steps ki details adhuri thi jo mujhe baar-baar support se confirm karni padi. Is wajah se poora process thoda stressful feel hua. Phir bhi, kuch baar unhone kaafi patience dikhaya aur dhyaan se meri queries respond ki, lekin overall jo main chahta tha, woh poora nahi mil paya. Aisa feel hua jaise communication process thodi better honi chahiye.