Support kuch zyada helpful nahi, thodi struggle rahi
Mujhe lagta hai ke support team ke response thoda slow tha jab main unse telephonic baat kar raha tha. Jab urgent issues aaye especially software access ya dialer related, toh clear jawab nahi mila turant. Invoice aur payment ka process theek tha, aur automatic updates bhi smooth thi, par jo sabse problem lagi woh thi support communication mein. Database feature ke regarding queries ko samajhne mein bhi support team ko thoda waqt laga. Mera overall idea yeh hai ki agar easy aur fast help mile toh better result aata, par yahan thoda wait karna pada. Training modules theek tha lekin jab software ke kuch features use karne lage toh during real-time problems main confident feel nahi kar raha tha ki help jaldi milegi. Toh main itna kahunga ki support mein improvement ki zaroorat hai warna software kaafi useful ho sakta tha. It’s mostly support ki wajah se frustration tha, baaki things baraabar thi.