Support thik tha, par next time dekhenge kya karein
Aapki support team se baat karna aur unke communication ka level pehle wale experience se alag raha. Pehli baat toh ye hai ki jab maine pehli baar training material ko samajhne ki koshish ki, toh wo theek-thaak tha, matlab kuch cheezein clearly cover nahi hui thijitni expected thi. Isi wajah se mujhe support se contact karna pada jo thoda time taking tha. Lekin jab baat daily problems solve karne ki aayi, toh unhone acha assist kiya, dialer aur database ke issues me aapke agents ne patience dikhaya aur solve bhi kiya efficiently. Overall, mera experience mixed raha kyunki onboarding thoda confusing tha, par aapki team live support me acchi thi. Next time agar mujhe phir se purchase karna hua, toh sochungi ki kya ye quick enough support mere liye hai ya main alternate option dhoondhu. Aapko toh main yahi kahungi ki thoda aur proactively training aur helpful short guides dena better rahega, taaki users ka first impression achha bane.