Feeling mostly fine, but support thoda slow tha
Main kaafi satisfied thi ki jab problems aaye toh support ne better handle kiya, lekin initial response thoda slow tha. Dialer aur database features mein kabhi kabhi confusion hua, toh mainne support ko call kiya. Overall telephonic support helpful thi, par kabhi kabhi lagta tha ki samay zyada lag raha hai simple queries ke liye. Automatic updates ne workflow improve kiya, par in changes ko samajhne mein thodi der lagi. Jo baat achhi lagi wo yeh ki training materials upfront clear the, toh mujhe zyada wait nahi karni padi onboarding mein. Payment aur sign-up process simple tha, invoicing bhi samajhna aasan tha. Main ek chhoti si suggestion karungi ki support ka response time aur optimize hona chahiye. Iske alawa, software mere liye kaafi faidemand raha, aur main use continue karne ki soch rahi hoon.