Setup was a bit heavy, but then smooth sailing
What I’d tell a friend is that the initial setup and onboarding required a fair amount of one-time effort to understand every component properly. There were several steps involving training videos and going through the dialer and database setup, which took time. However, once past this phase, the ongoing use became quite straightforward and much less demanding. I appreciated the clear invoicing process and how updates to the software happened automatically without disrupting workflow. This balance between initial work and later simplicity makes it a solid choice, though new users should be prepared for a learning curve at the start.