Expected quicker start but ended up waiting through repeats
I had high expectations when I started the training but honestly found myself stuck waiting or going over the same things multiple times. The onboarding was supposed to help me get familiar quickly, but several times it felt like I was stuck looping through repeated instructions which slowed down my progress considerably. Sometimes it was the dialer setup, other times the database features where I had to wait for support to explain the same steps again. I expected more straightforward guidance since it’s paid software and training. Instead, some of the sessions dragged on with explanations I could have skimmed or skipped. It felt like I was spending a good deal of hours waiting for responses or repeating exercises that should have been clearer the first time. Telephonic support did help a little but on busy days it seemed they had limited capacity. I keep thinking about what I expected—quick, direct onboarding to get me up to speed fast—but it was the opposite with delays and repetition. That made me question if this is the right fit for me since I value efficiency a lot. I know some will be okay with the pace, but I just wanted quicker progress and found the experience a bit more tedious than it needed to be. In the end, onboarding started well but then became a slower cycle than I hoped for.