training clear but could use more focus on details
I thought the training and onboarding were pretty good overall, with things explained clearly enough to get started. The videos and instructions helped me understand how to use the calling tools and database setup without feeling totally lost. On the other hand, some parts felt a bit rushed or assumed prior knowledge, which made me pause here and there because I didn’t catch everything perfectly. Also, the software updates were automatic which was nice, but I wish there was a bit more info about what changed each time. I liked how easy the initial signup and billing were, no hassles there. So basically, I got a mix of straightforward helpful training and a few minor gaps in clarity that I had to work through myself.