4 out of 54 of 5Verified customerTraining and onboarding
Onboarding steps missed one key explanation
The training layout was well ordered for the most part; the steps followed each other logically and built on previous knowledge. However, I felt the onboarding skipped explaining the database integration clearly. Without that piece, I was left guessing how to connect my existing contacts effectively, which slowed me down. It would have been better if that part was laid out explicitly rather than expecting users to figure it out alongside other features. Aside from that omission, the rest of the onboarding was concise and got me up to speed fairly quickly with the main software tools.