Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,880 published WFHI Reviews.

2,91,688 of 3,88,880 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,901 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Kabhi kabhi laga ki response thoda slow hai

    Jab maine sales se contact kiya toh mujhe laga response time thoda zyada tha. Pehli baar jab main info pooch rahi thi, unhone turant reply nahi diya, jisse dilution hua mera interest. Training aur software ke baare me jyada detail milti toh shayad better lagta. Onboarding process bhi kuch had tak clear nahi tha, thoda confusing tha ki kya step kya expect karta hai. Unke subsequent calls me thodi sudhaar hua aur queries ka jawab dene lage. Lekin overall main expect karti thi ki log jyada responsive rahenge, especially jab naye user hoon. Shayad main jyada impatient hoon, par aise slow responses se confidence kam hota hai system pe. Isliye maine do star hi diye, kyunki software feature khud thik lagta hai, par promptness me thodi kami hai.

    Usha DatarJharkhand, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Search Functionality Worked Well but Could Be More Intuitive

    I was impressed by how quickly I found the sales tools I needed on the portal. The layout made it easy to navigate between sections like the dialer, database, and payment options. It didn’t require much time going through menus or documentation, which saved me a lot of effort during the pre-purchase phase. However, I felt the filtering options for leads in the database could be improved. Sometimes I had to manually sift through records instead of being able to use advanced search parameters, which slowed me down slightly. Overall, the onboarding flow for setting up my workspace was smooth and user-friendly. Signing up and making my initial payment was straightforward, with clear invoicing and immediate activation of software features. The automatic updates happened quietly in the background that week, which kept everything current without interrupting my work. I’m happy with the simplicity and speed, and the small hiccup in database search isn’t a dealbreaker but is something I’d like to see fixed soon. WFHI definitely helps streamline setting up remote workflows, and I look forward to how it evolves with better search capabilities.

    Ujjwal WaliaHaryana, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Mixed feelings about the sign-up process sequence

    My overall impression of the steps before purchase was neither very good nor very bad. Signing up was straightforward, but I found some of the later steps to get access a little out of order, which made me unsure about when exactly I would gain full functionality. The invoicing came promptly, which was good, but the payment instructions could have been clearer and better timed. I also expected the onboarding tutorial to start earlier in the sequence, so I could familiarize myself before actually using the software. That said, the sales team was responsive, and the sequence mostly made sense after everything was completed. I appreciate that there was some telephonic support available, but more clarity in the pre-purchase steps would improve the experience. Overall, the ordering was okay but definitely has room for improvement.

    Abhay SainiAndhra Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Expected smoother process than what I faced

    I had expected the sales and pre-purchase steps to be more linear and well-organized, but the sequence felt a bit disjointed for my taste. Initially, the sign-up was quick, but then I was asked for information that seemed out of place at that stage. It disrupted the flow and gave me the impression that the onboarding wasn’t fully streamlined. The training sessions came somewhat later than I anticipated, leaving me confused about when to get started. On a positive note, the invoicing and payment were handled quickly once I completed registration. Overall, the process didn’t match my expectation of a simple, step-by-step experience and was a bit frustrating because of how the steps were ordered.

    Vinita GillKerala, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Order mein thoda missing tha steps ka

    Main sales aur pre-purchase process mein thi jab maine WFHI ka software explore karna shuru kiya. Sabse pehle sign-up ka step kaafi straightforward tha, mujhe easily samajh aa gaya ki invoice aur payment ke liye kya karna hai. Lekin onboarding ke baad jab main calling tools ko set-up kar rahi thi, toh lag raha tha ki kuch steps missing hain, jaise training modules jo dialer ke saath direct link karte. Database feature bhi thoda confusing tha initially, kyunki wo mere workflow mein integrate nahi ho raha tha as smoothly as I expected. Support team ko phone karne pe response acha mila, lekin scene thoda slow tha jab mujhe details samajhni thi about automatic updates. Poora process sequential tha but kabhi kabhi lagta tha kuch important information pehle milni chahiye thi for better clarity. Overall, jo steps the wo mostly theek thi par kuch chizein thi jo missing lag rahi thi, jiski wajah se pura setup seamless nahi lag raha tha. Agar ye missing links cover ho jaate, toh experience aur bhi better hota. Main appreciate karti hoon ki paid software ke saath training di gayi lekin mujhe lagta hai ki thodi aur clarity aur sequence revise ho sakti thi.

    Gita JaiswalGujarat, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Disappointed with your sales approach compared to others

    Honestly, I found your sales and pre-purchase experience quite frustrating compared to others I've used before. You seem to promise a lot in your initial material, but when I tried accessing the software and training, it didn't quite meet my expectations. The onboarding process felt complicated rather than straightforward and I struggled to get clear answers on some features. While the database integration seemed okay from a technical standpoint, the way you handle communication before purchase is lacking. It gave me a sense of being left in the dark about what exactly I was getting, which was not the case with other software providers I have dealt with. Your automatic updates feature didn't seem to apply conveniently either, and the telephonic support was inconsistent in availability. It felt like you care more about signing up new customers than supporting them properly from the start. If you want to win trust, addressing these sales and onboarding gaps would help. Right now, I can't recommend your product because the initial experience left me wondering if it's really what I need.

    Satish MishraUttarakhand, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Database feature ne thoda impressed kiya

    Maine jo pehle software use kiya tha, uske comparison mein yeh thoda alag tha. Database feature mujhe thoda clear laga, save karne mein bhi timing achi thi. Lekin baaki jo calling tools hain, woh utne smooth nahi the jaise expect kar rahi thi. Training session thoda confusing tha, par onboarding flow theek tha. Sign-up process thoda tedious laga, par tumhe samajh toh aata hai ki sab steps follow karne padte hain. Automatic updates ne kabhi kabhi settings reset kar diya, jo frustrating tha. Support se baat karna thoda time lagata hai, priority assistance se toh zyada fark nahi pada. Overall, kuch cheezein useful thi, par kuch areas mein improvement ki zarurat hai.

    Yamini SaxenaMizoram, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Smooth process led to confident purchase

    When I first explored the WFHI offerings, I wasn’t entirely sure what to expect from the sales and pre-purchase experience. However, the process turned out to be impressively straightforward. From signing up to understanding the invoicing system, everything was clear and well organized. I appreciated how the pre-purchase communications didn’t overwhelm me with jargon but instead focused on practical aspects relevant to managing remote workflows. As a result, I felt confident and informed enough to proceed without needing to refer back to the sales team multiple times. If I ever consider upgrading or exploring more features in the future, I think I could navigate the steps independently based on this experience. That said, it’s comforting knowing that telephonic support remains available should any questions or uncertainties arise later on. Overall, I’m pleased with how smoothly the purchase process unfolded, and I’m optimistic about the ongoing usability of the WFHI software and training. It feels like a solid investment in managing remote work more effectively, and I’m glad I went ahead with it.

    Meena MalikTelangana, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Expected a more streamlined sales process

    Before starting, I thought the sales and pre-purchase steps would follow a clear logical path for setup. But the actual experience layered onboarding, payment, and software access in a somewhat confusing sequence. For example, invoicing was triggered before I had fully completed the training modules, which caused some anxiety over whether I was ready. The sign-up process was smooth enough, and support was friendly, but the order of steps sometimes clashed with my workflow expectations. On the other hand, once I got past those initial hiccups, the dialer and database features aligned well with the software’s automatic updates and ongoing maintenance practices. So while I had hoped for more straightforward sequencing, the end result still met most of the needs I had in mind.

    Chetan BagchiJharkhand, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Kya yaar, buying mein bahut wait karna pada

    Starting with the sales part, mujhe lag raha tha ki process bahut hi slow thi aur har jagah repeat karna pad raha tha apni details. Ek moment pe to maine support ko baar baar call kiya, jahan thoda zyada wait karna pada, jo frustrating tha. Baaki jo training sessions thi, woh thik-thak thi, mujhe lagta tha thoda aur concise hota toh accha rehta. Signing up mein bhi documentation ekdum straightforward nahi thi, aur mujhe baar-baar apne questions ke answers dhundhne pade. Overall experience thoda time waste ho gaya, kahin improvement ki jarurat hai sales aur onboarding ke flow mein.

    Anagha ThomasDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.