Expected smoother process than what I faced

Expected smoother process than what I faced

I had expected the sales and pre-purchase steps to be more linear and well-organized, but the sequence felt a bit disjointed for my taste. Initially, the sign-up was quick, but then I was asked for information that seemed out of place at that stage. It disrupted the flow and gave me the impression that the onboarding wasn’t fully streamlined. The training sessions came somewhat later than I anticipated, leaving me confused about when to get started. On a positive note, the invoicing and payment were handled quickly once I completed registration. Overall, the process didn’t match my expectation of a simple, step-by-step experience and was a bit frustrating because of how the steps were ordered.