2 out of 52 of 5Unverified experienceSales and pre-purchase
Kabhi kabhi laga ki response thoda slow hai
Jab maine sales se contact kiya toh mujhe laga response time thoda zyada tha. Pehli baar jab main info pooch rahi thi, unhone turant reply nahi diya, jisse dilution hua mera interest. Training aur software ke baare me jyada detail milti toh shayad better lagta. Onboarding process bhi kuch had tak clear nahi tha, thoda confusing tha ki kya step kya expect karta hai. Unke subsequent calls me thodi sudhaar hua aur queries ka jawab dene lage. Lekin overall main expect karti thi ki log jyada responsive rahenge, especially jab naye user hoon. Shayad main jyada impatient hoon, par aise slow responses se confidence kam hota hai system pe. Isliye maine do star hi diye, kyunki software feature khud thik lagta hai, par promptness me thodi kami hai.