Easy to find what I needed, mostly
I found the onboarding training quite straightforward, especially when it came to navigating the dashboard and setting up my profile. The videos and manuals were clearly laid out, so finding what I needed didn’t feel like a chore. However, I did wish there had been a bit more detail on the calling tools section since I had to spend extra time figuring out some features on my own. Overall, I’d say that it’s a good system for people who want clear and concise guidance. I appreciated that the training respected my pace and didn’t overwhelm me with information. It made the process easier to stick with, especially when balancing other tasks. The invoicing and sign-up procedure was smooth, with all the details easy to understand, which made starting less stressful. Telephonic support was helpful but I only used it once. I think for anyone comfortable with basic software, the training will get you where you need to be fairly quickly, though some sections could benefit from more examples or walkthroughs. It’s a solid way to get onboarded, and I found what I wanted without too much hassle.