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Based on all 3,88,969 published WFHI Reviews.

2,91,754 of 3,88,969 reviews include a verification label.

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WFHI Reviews

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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    daily thoda mehnat lagti thi par samajh aata gaya

    Training aur onboarding process kaafi detailed thi, jo shuru mein thoda overwhelming lagi mere liye. Par ab jab main roz use karti hoon, toh lagta hai ki ye sab thoda mehnat dene layak hai. Software ke dialer aur calling tools har din achhi tarah se behave karte hain, par haan kabhi kabhi connectivity issue aata hai jo reh jata hai wait karne wala moment. Database feature kaafi useful laga mujhe, thoda time laga usko apne workflow mein fit karne mein. Overall main soch rahi hoon ki jitna effort lag raha hai, uske hisaab se itna chalana feasible hai.

    Sujata BhallaHaryana, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Just like I told my friend, onboarding was okay but could be smoother

    When I started using the software and went through the training, I noticed that the entire onboarding sequence had its ups and downs. At first, the steps were kind of logical, you know, starting with basic setup and then moving towards the dialer tool and database features. But halfway through, I found myself confused because some crucial instructions seemed out of order or missing context. I didn't mind too much, it wasn’t a huge problem, but it wasn’t completely seamless either. The updates were automatic, which helped, though sometimes I had to figure out what exactly changed. The support people were polite enough on calls, but I felt like more clarity in the sequence would have saved time. Overall, I’d say it’s not dreadful nor perfectly smooth - somewhere middle ground. I’d tell a friend who asked that it’s fine to get started with it but be ready to learn on the fly and maybe ask for help a couple of times to clear stuff up. It works, but it could probably be improved for ease.

    Charu Kashish GokhaleGoa, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ke baad main kaafi confident thi use karne mein

    Jab maine pehli baar training shuru ki thi, toh mujhe software ke kaafi features samajhna mushkil lagta tha, especially dialer aur calling tools. Par jab main training complete karke apne workflow mein apply kar rahi thi, toh us waqt mujhe laga ki main kaafi confident hoon ab. Initially thoda hesitation tha ki kahin galat na kar doon, par training sessions mein training style aur explanations ne mujhe comfortable feel karaya. Ab mujhe lagta hai ki training se jo knowledge mili hai, vo useful raha aur main aage bhi is software ko appropriately use karungi bina kisi zyada confusion ke. Jo onboarding flow tha, usne step by step guidance di thi jisse mujhe lagta hai ki software ko samajhne aur usme transparency banaye rakhne mein madad mili hai. Mere hisaab se support aur automatic updates bhi timely mile, jo confidence ko aur badhaya tha. Aksar aise training ke baad darr rehta hai ki kahin kuch chhoot toh nahi gaya, par yahaan aisa nahi hua, isliye main clear taur par keh sakti hoon ki mainghar confident thi use karne mein.

    Reema ReddyDelhi, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    Too long for a simple onboarding

    The onboarding process took way longer than I initially expected, which was frustrating. I remember distinctly when I was stuck trying to integrate the calling tool with the database feature; it took ages to figure the sequence out. The training materials provided were a bit generic and didn't seem tailored to how I wanted to set up my workflows. Although the telephonic support was available, I didn’t get through quickly, so I had to rely mostly on trying to resolve issues myself. I appreciated the automatic updates since they ensured the software stayed current, but during that long wait, I felt the process was unnecessarily complicated. Next time, I would definitely want clearer guidance during the first few steps, or else I’d likely need the help of the support team again, and I’d hope it would be faster then. Overall, the time investment was too high for an onboarding that felt disorganized and patchy in some areas.

    Sankalp OberoiNagaland, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Onboarding and training took more time than I thought

    The onboarding process was detailed but it took longer than I initially expected. I thought I would be able to set up and start using the workflows within a few days, but the training modules required me to spend more time understanding the software features and dialing tools. I appreciated that the training covered a lot of aspects and wasn’t superficial. However, the actual experience was a bit slow and time consuming, especially with the database management parts that needed regular updates. Some sections of the training felt redundant compared to what I had anticipated after signing up. In the end, while the training was complete and matched its description, the total time commitment was more than I had prepared for. As a result, starting the remote workflow was delayed beyond what I had hoped.

    Sangeeta MalikBihar, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Response de li effort lag raha tha

    Mujhe WFHI ki training aur onboarding mein thodi mixed feelings thi. Kuch aspects toh theek the, jaise ki training sessions jo they organized, wo informative the aur samajhne mein madad ki. Lekin support team ki responsiveness itni acchi nahi thi. Jab maine kuch clarification ke liye calls aur messages bheje, toh mujhe afsos hua ki response time kaafi zyada tha. Kai baar lagta tha ki mera sawaal dhyaan se nahi suna ja raha hai ya phir samay par jawab nahi mil raha hai, jo ki frustrating tha. Training ke dauran kuch tools, jaise ki dialer aur database integration, pe mujhe kaafi queries thi jo turant solve nahi ho payi. Is wajah se onboarding process mera excited start thoda slow ho gaya. Main samajh sakti hoon ki ye process complex ho sakta hai, lekin mujhe laga ki thodi better communication honi chahiye thi taki maine time pe sahi guidance milti. Overall, training ka content accha tha lekin customer interaction mein aur effort chahiye tha. Mujhe lagta hai ki agar support thoda zyada proactive hota, toh experience aur behtar hota.

    Tejal ThampiJharkhand, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training kaafi confusing tha – Doonga fir se try? Nahi

    Maine training aur onboarding kaafi seriously lena chaha, lekin mujhe zyada cheezein khud se explore karni padi. Kuch cheezon ka explanation tha, par bahut important steps itne clearly nahi samjhaaye gaye the. Jo training system tha, usme kuch modules achhi tarah design kiye gaye the, lekin practical tools jaise dialer aur database ko kaise use karna hai, ye main softwares me thoda khud hi samajh raha tha. Onboarding process me bhi thoda confusion raha, especially jab automatic updates aaye aur mujhe baar-baar apne setup ko adjust karna pada. Support bhi available tha, par kabhi kabhi response time thoda lamba lagta tha. Invoicing aur payment process toh theek tha, koi dikkat nahi hui usme. Overall, ye experience thoda frustrating tha, isliye mai abhi dubara invest nahi karunga ki Orion ya koi aur training kare.

    Prakash Kamal JoshiGujarat, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerTraining and onboarding

    the training explained the dashboard well, but the dialer was confusing

    So, overall the training was kinda mixed for me. The dashboard explanations were pretty clear, which helped me get started quickly with organizing data and using the database feature. That part worked well, and I appreciated how the software updated automatically without messing things up. But the dialer tool training was a bit confusing and not very clear, especially when it came to making bulk calls or using call features. It felt like the instructions jumped too fast without walking through basics enough, which made me unsure during my early use. Telephonic support helped a bit but couldn't cover all my doubts immediately. Sign-up and payment steps were straightforward though, so that part was fine. I think better clarity on calling tools specifically would make the onboarding smoother. The rest of the software is definitely usable, just the dialer needs more patience and clarity in the training materials.

    Advait BiswasKarnataka, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified customerTraining and onboarding

    Ended up fully comfortable using it every day

    The onboarding phase was a bit slow at first, but once I got past the initial training, the software behaved consistently day to day. The dialer did what it should without hassles, and the automatic updates didn’t interrupt my daily routine. I got used to the database features quickly, which helped me organize tasks better. Every time I logged in, the invoice and payment processes were clear, so no surprises there. After a week or so, I was using the platform quite naturally, and it formed a reliable part of my remote work setup. It really shaped up well after those first few days.

    Vedant VohraMadhya Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerTraining and onboarding

    Confused hoon, shayad agli baar bhi madad chahiye hogi

    Main to soch raha tha ki training aur onboarding better hoga, par kuch cheezein clear nahin hui thi toh main dubara madad mang sakta hoon. Steps samajh mein aaye, par kuch parts mein thoda struggle hua tha, especially dialing tools or database ke integration mein. Socha tha ki agli baar easily kar lunga, par ab lag raha hai shayad fir bhi kisi professional guidance ki zarurat padegi. Support achha laga but automatically software ke updates ki wajah se kabhi kabhi chhoti settings bhi badal jati hain, jo ki thoda confusing tha. Overall experience okay tha, par main confident nahin hoon ki akele handle kar paunga agli baar bhi.

    Vishal BhagatManipur, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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