Onboarding and training took more time than I thought
The onboarding process was detailed but it took longer than I initially expected. I thought I would be able to set up and start using the workflows within a few days, but the training modules required me to spend more time understanding the software features and dialing tools. I appreciated that the training covered a lot of aspects and wasn’t superficial. However, the actual experience was a bit slow and time consuming, especially with the database management parts that needed regular updates. Some sections of the training felt redundant compared to what I had anticipated after signing up. In the end, while the training was complete and matched its description, the total time commitment was more than I had prepared for. As a result, starting the remote workflow was delayed beyond what I had hoped.