Response de li effort lag raha tha
Mujhe WFHI ki training aur onboarding mein thodi mixed feelings thi. Kuch aspects toh theek the, jaise ki training sessions jo they organized, wo informative the aur samajhne mein madad ki. Lekin support team ki responsiveness itni acchi nahi thi. Jab maine kuch clarification ke liye calls aur messages bheje, toh mujhe afsos hua ki response time kaafi zyada tha. Kai baar lagta tha ki mera sawaal dhyaan se nahi suna ja raha hai ya phir samay par jawab nahi mil raha hai, jo ki frustrating tha. Training ke dauran kuch tools, jaise ki dialer aur database integration, pe mujhe kaafi queries thi jo turant solve nahi ho payi. Is wajah se onboarding process mera excited start thoda slow ho gaya. Main samajh sakti hoon ki ye process complex ho sakta hai, lekin mujhe laga ki thodi better communication honi chahiye thi taki maine time pe sahi guidance milti. Overall, training ka content accha tha lekin customer interaction mein aur effort chahiye tha. Mujhe lagta hai ki agar support thoda zyada proactive hota, toh experience aur behtar hota.