the training explained the dashboard well, but the dialer was confusing
So, overall the training was kinda mixed for me. The dashboard explanations were pretty clear, which helped me get started quickly with organizing data and using the database feature. That part worked well, and I appreciated how the software updated automatically without messing things up. But the dialer tool training was a bit confusing and not very clear, especially when it came to making bulk calls or using call features. It felt like the instructions jumped too fast without walking through basics enough, which made me unsure during my early use. Telephonic support helped a bit but couldn't cover all my doubts immediately. Sign-up and payment steps were straightforward though, so that part was fine. I think better clarity on calling tools specifically would make the onboarding smoother. The rest of the software is definitely usable, just the dialer needs more patience and clarity in the training materials.