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Based on all 3,88,518 published WFHI Reviews.

2,91,419 of 3,88,518 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified customerTraining and onboarding

    Too long for the hours I actually work

    I found that the training and onboarding took an unexpectedly long time compared to the hours I generally work each day. The scheduled sessions were mostly during conventional office hours, which doesn't match my preferred work times. While the software and the database features are useful, the pace at which onboarding modules were delivered was slow from my perspective. Although the training content was detailed, it did not adapt well to my flexible work hours, making it hard to follow regularly. I also felt that the automatic updates occasionally required me to re-learn parts of the software, which added time. The calling tools were well explained, but I could complete those parts only during specific sessions that conflicted with my actual working schedule. Support was helpful on the phone when I did manage to get through, but arranging calls took extra effort due to timing differences. Additionally, the invoicing and payment process was straightforward but did not influence the time taken. Overall, the onboarding process felt incompatible with anyone working outside regular office timings, which made it frustrating and time-consuming for me personally.

    Mohit KaleLakshadweep, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    I’ll Need Help Again Next Time, For Sure

    So I tried going through the training and onboarding, but honestly, it didn’t go well for me. The instructions felt confusing at several points and I ran into trouble figuring out how to use the calling tools properly. Even after following the training videos, I still found myself unsure about certain features in the database. It felt like the onboarding process didn’t fully prepare me to handle the software independently. When using the dialer, a few automatic updates added some changes that I hadn’t expected, which just made things more complicated. I reached out for telephonic support, and while they tried to help, I realized I would likely need similar assistance again next time I try setting something up. The sign-up and payment parts were the simplest experience, but unfortunately, that wasn’t enough to make the whole journey smooth. If I were to explain to a friend, I’d say this felt like a tough start with a lot of unclear bits, so I’ll definitely ask for help again. Maybe with more guidance, I’ll manage better eventually, but right now, the onboarding wasn’t sufficient for me to feel confident on my own.

    Nikhil UpadhyayUttar Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Not for people needing flexible hours

    The training and onboarding honestly didn't fit my working hours well. The sessions were mostly scheduled at times when I wasn't available, which made following along difficult. There wasn't much leeway to take the modules asynchronously or at my own pace. I kept falling behind, and it got frustrating. The software felt designed for people with rigid work patterns, so if you have fluctuating hours or some other commitments, this might not suit you very well. On the plus side, the software itself was functional and the dialer worked without many glitches. However, because the training was critical for understanding those features, it left me struggling. For anyone with a strict or irregular schedule, I would hesitate to recommend this product.

    Harleen BhattacharyaMizoram, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    The good intentions, but overall quite disappointing

    When I signed up, I was hoping the training and onboarding would be straightforward and clear, something I could follow easily without too much trouble. However, the experience did not match my expectations at all. The onboarding flow was confusing, with instructions that seemed to jump back and forth, making it tough to stay focused. I kept trying to adjust the dialer tool settings as I thought I was doing something wrong, but it just didn’t sync with my workflow as I expected it to. I was looking forward to a seamless start with the database feature too, but I ended up feeling more lost. There were moments when parts of the training seemed helpful, especially when explaining the software access, but I kept circling back to the fact that much of what I needed to know wasn’t clearly laid out. So overall, it was a frustrating experience because what was promised and what was delivered didn’t quite line up, leaving me second-guessing the whole setup.

    Neeta MehtaSikkim, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training mein kuch cheezein khud hi samajhni padi

    Main initial training session ke baad soch raha tha ki ab sab kuch easily samajh aa jayega, par thoda mix experience raha. Asli mein, training material achha tha, lekin kuch software ke tools jaise dialer aur database features ko poori tarah se use karne ke liye mujhe kaafi kuch khud hi figure out karna pada. Training mein sab basic cover kar diya tha, par kuch advanced workflows ke liye mujhe trial aur error karna padha jaisa feel hua. Automatic updates ki wajah se software updated rehta tha, jo achha tha, aur support team bhi accessible thi jab zarurat padti thi. Payment aur invoicing ke parts mein koi confusion nahi mila aur onboarding process bhi ekdum smooth tha. Agar main doston ko bataun toh kahunga ki yeh software definitely powerful hai par agar aapko zyada guided training chahiye, toh shayad thoda extra effort lagana padega understanding ke liye. Mujhe lagta hai ki yeh system accidents nahi, planned efforts se better samajh mein aayega.

    Kartik JoglekarUttar Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    training theek thi, bas kuch cheeze labels mein missing thi

    Training aur onboarding ke experience thoda mixed raha mere liye. Software ka interface samajhna aasan tha, par jab main labels aur wording ko dekhti thi toh kabhi kabhi clarity nahi milti thi. Jaise ki calling tool ke kuch buttons pe exactly kya function hai ye clear nahi hota tha, jiski wajah se thoda confuse ho gayi thi kabhi kabhi. Training sessions mein basic cheeze achhi tarah samjhai gayi thi, par advanced features ka description thoda missing lagta tha, jo shayad main improvement areas hongi. Overall onboarding flow consistent tha aur mujhe lagta hai ki software ka actual use karna easy hoga, par thoda aur clear language training aur onboarding materials mein hona chahiye tha. Main ye expect kar rahi thi ki labels zyada clear honge, jo thoda disappointment tha. Par usability par negative impact nahi hua.

    Ritu BhavePunjab, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training me laga thoda zyada one-time tha compared to ongoing

    Maine socha tha ki training aur onboarding ka jo process hoga, usme zyada continuous support milega, par mujhe laga ki zyada focus ek baar ke setup par hi raha. Jab maine software sign up kiya toh basic training sessions thi jo ek din me khatam ho gayi. Uske baad mujhe largely apne aap software ko manage karna pada. Jo bhi dialer aur calling tools the, unki usage samajhane wali training thodi aur chahiye thi, kyunki daily use me kuch confusion bhi aata tha. Database feature ka setup to ho gaya tha, par kabhi kabhi mujhe lagta ki ye workflow me pura fit nahi ho pata. Payment aur invoice process clear thi, par mujhe phir bhi baar baar check karna padta tha ki sab update hua ki nahi. Overall, training acchi thi, par expect kiya tha ki thoda zyada ongoing guidance milegi. Thoda weariness toh thi kyunki mujhe dusron ko bhi ye baat batani thi, aur har baar vohi explain karni padti thi ki permanent setup jaisa hai par daily use kuch challenges la sakta hai. Phir bhi jo mila tha usse kaam toh chala, aur main sochti hoon ki use karte rahungi.

    Kanika BiswasArunachal Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Took longer than I thought but training wasn’t bad

    Honestly, I found the training and onboarding to be somewhat mixed in comparison to what I’ve used before. The sign-up and payment part was straightforward as expected, which was a relief. But moving on, using the calling tools felt slower to get used to than with other platforms I tried earlier. The dialer and database features were okay when fully operational, though setting them up took me more time than I anticipated. I also liked that the automatic updates came in quietly without much bother, which was nice. The telephonic support helped here and there, but sometimes I felt like I was waiting too long just for small clarifications. It’s a bit like the good parts wiped out some of the frustration from the slower onboarding process. So it’s not bad overall, but definitely not as fast or smooth as I would’ve liked based on experience elsewhere.

    Rupali Nivedita PawarTripura, IndiaExperience: Published:
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  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Setup aur training ka overall feeling thoda up-down tha

    Mujhe laga ki training aur onboarding thoda mixed raha, kyunki start mein response time theek tha, na sirf prompt replies mile balki kaafi detail mein explain bhi kiya gaya. Lekin dheere-dheere jab primary training modules complete ho gaye, toh thoda sa slowdowns dikhne lage jab maine kuch advance queries poochi. Kahin-kahin lagta tha ki shaayad training team ke paas resources limited hain ya unka scheduling tight hai, kyunki har baar turant guidance nahi mili. Dialer aur calling tools ke tips jo training mein diye the, woh kaafi madadgar the mera workflow samajhne mein, especially database feature ke sath integration ko easy banane mein. Sign-up process smooth tha aur invoices timely mile, payment karna bhi first time mein clear tha. Overall agar bolu toh feedback mixed hai: basic level ki training acchi thi with decent support, par jo thoda complex queries thi unmein responsiveness thodi kam lag rahi thi. So, feeling thodi up-down rahi, lekin jo initial promise tha usse poora tarah match nahi hua.

    Samir Himani UpadhyayLakshadweep, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training Mere Jaise Beginners Ke Liye Nahi Hai

    Training and onboarding process initially thoda accha laga kyunki presentations theek-thaak the aur software ke basic features explain hue. Par jese jese training aage badhi, mujhe laga ki concepts fast paced hain aur zyada practical guidance kam hai. Main thoda confident nahi feel kar raha tha jab dialer aur calling tools ko next level pe use karne ki koshish ki. Automatic updates ke saath bhi mujhe kaafi cheeze samajh nahi aayi jo add ki gayi thi, jiska impact mere workflow par hua. Database feature ke integration mein bhi challenge hua, jo mere liye kaafi time-consuming tha. Agar kisi experienced professional ko ye training mile toh wo shayad better kar paata, lekin mere jaise beginner ke liye ye frustrating tha. Telephonic support bhi slow response deta raha, jo solution nahi mila. Mere nazar mein ye training un logon ke liye suit karega jo software tools ke saath already familiar hain, beginners ke liye nahi.

    Anil BhattacharyaOdisha, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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