I’ll Need Help Again Next Time, For Sure
So I tried going through the training and onboarding, but honestly, it didn’t go well for me. The instructions felt confusing at several points and I ran into trouble figuring out how to use the calling tools properly. Even after following the training videos, I still found myself unsure about certain features in the database. It felt like the onboarding process didn’t fully prepare me to handle the software independently. When using the dialer, a few automatic updates added some changes that I hadn’t expected, which just made things more complicated. I reached out for telephonic support, and while they tried to help, I realized I would likely need similar assistance again next time I try setting something up. The sign-up and payment parts were the simplest experience, but unfortunately, that wasn’t enough to make the whole journey smooth. If I were to explain to a friend, I’d say this felt like a tough start with a lot of unclear bits, so I’ll definitely ask for help again. Maybe with more guidance, I’ll manage better eventually, but right now, the onboarding wasn’t sufficient for me to feel confident on my own.