Not for people needing flexible hours
The training and onboarding honestly didn't fit my working hours well. The sessions were mostly scheduled at times when I wasn't available, which made following along difficult. There wasn't much leeway to take the modules asynchronously or at my own pace. I kept falling behind, and it got frustrating. The software felt designed for people with rigid work patterns, so if you have fluctuating hours or some other commitments, this might not suit you very well. On the plus side, the software itself was functional and the dialer worked without many glitches. However, because the training was critical for understanding those features, it left me struggling. For anyone with a strict or irregular schedule, I would hesitate to recommend this product.