Training me laga thoda zyada one-time tha compared to ongoing
Maine socha tha ki training aur onboarding ka jo process hoga, usme zyada continuous support milega, par mujhe laga ki zyada focus ek baar ke setup par hi raha. Jab maine software sign up kiya toh basic training sessions thi jo ek din me khatam ho gayi. Uske baad mujhe largely apne aap software ko manage karna pada. Jo bhi dialer aur calling tools the, unki usage samajhane wali training thodi aur chahiye thi, kyunki daily use me kuch confusion bhi aata tha. Database feature ka setup to ho gaya tha, par kabhi kabhi mujhe lagta ki ye workflow me pura fit nahi ho pata. Payment aur invoice process clear thi, par mujhe phir bhi baar baar check karna padta tha ki sab update hua ki nahi. Overall, training acchi thi, par expect kiya tha ki thoda zyada ongoing guidance milegi. Thoda weariness toh thi kyunki mujhe dusron ko bhi ye baat batani thi, aur har baar vohi explain karni padti thi ki permanent setup jaisa hai par daily use kuch challenges la sakta hai. Phir bhi jo mila tha usse kaam toh chala, aur main sochti hoon ki use karte rahungi.