The good intentions, but overall quite disappointing
When I signed up, I was hoping the training and onboarding would be straightforward and clear, something I could follow easily without too much trouble. However, the experience did not match my expectations at all. The onboarding flow was confusing, with instructions that seemed to jump back and forth, making it tough to stay focused. I kept trying to adjust the dialer tool settings as I thought I was doing something wrong, but it just didn’t sync with my workflow as I expected it to. I was looking forward to a seamless start with the database feature too, but I ended up feeling more lost. There were moments when parts of the training seemed helpful, especially when explaining the software access, but I kept circling back to the fact that much of what I needed to know wasn’t clearly laid out. So overall, it was a frustrating experience because what was promised and what was delivered didn’t quite line up, leaving me second-guessing the whole setup.