Support worked okay most days but sometimes lagged
Day to day, the support were alright for getting basic issues sorted but it definitely wasn’t seamless. Sometimes I asked about the dialer or database features and got decent answers quickly. Other days, the response delayed or the explanations were vague and not immediately helpful. It made daily use a bit tiring because I didn’t know when I would get a straight answer. The onboarding training was good, but once I was past that, errors or questions came up often, and that’s when support worked variably. The sign-up and payments process was simple enough, though, so no complaints there. But the inconsistency in communication meant I couldn’t fully rely on support when stuck. Overall, it took effort to get issues resolved, and while some days were smooth, others weren’t.